APA Franchisee Complaints

kleinm3351f

New member
Hello all,

I've certainly heard that a lot of people love their local APA operators, but mine is terrible. I'm far from the only one in my local area that feels this way.

I just wondered if there is any formal way to complain about him to APA. It seems like he is the supreme high being in charge of our fates and has really screwed a lot of different teams on several occasions, and that's only in the 3 years I've been a member.

Thanks
 
You probably have to contact the APA itself. If it's several people you all are going to have to pull complaints
 
... I just wondered if there is any formal way to complain about him to APA. ...
You might try this, which is the contact info on their website. There is also an online form you can fill out.

1705512300675.png
 
Report these guys.

A lot of them make tons of money at the expense of players and use them to negotiate contracts with bars and pool rooms.

"Hello I am APA operator and I currently have 51 teams. We play out of Shoot Billiards but if you give me a cut of alcohol sales I will locate them here a few nights of he week. I send 6 teams here every Tuesday. "

"I currently have my league play out of Shoot Billiards. For a cut of alcohol sales from league members and table time. We will be here every Monday and Wednesday. I can bring $1k every night and will hold a monthly tournament that will be able to break $5k on a weekend. We have decided you are our perfect partners"

I would be making a killing if I owned a franchise. I am pretty sure of that. LOL
 
We had a terrible LO for a few years and after enough teams left, he was out. Our new LO is fantastic.

Definitely submit your complaints!
 
Report these guys.

A lot of them make tons of money at the expense of players and use them to negotiate contracts with bars and pool rooms.

"Hello I am APA operator and I currently have 51 teams. We play out of Shoot Billiards but if you give me a cut of alcohol sales I will locate them here a few nights of he week. I send 6 teams here every Tuesday. "

"I currently have my league play out of Shoot Billiards. For a cut of alcohol sales from league members and table time. We will be here every Monday and Wednesday. I can bring $1k every night and will hold a monthly tournament that will be able to break $5k on a weekend. We have decided you are our perfect partners"

I would be making a killing if I owned a franchise. I am pretty sure of that. LOL
This is the second time I've seen you mention APA League people getting a cut of the rooms sales... Never heard of such a thing. They'd be laughed at here, and told where to go and how to get there.

Is this something "you heard"? Or do you have actual experience seeing this happen? I get it, lots of people like to rag on APA. Just curious about your particular need to pile on...
 
This is the second time I've seen you mention APA League people getting a cut of the rooms sales... Never heard of such a thing. They'd be laughed at here, and told where to go and how to get there.

Is this something "you heard"? Or do you have actual experience seeing this happen? I get it, lots of people like to rag on APA. Just curious about your particular need to pile on...
How many places have enough pool rooms that you could threaten to move your business elsewhere if they didn't give you a cut? Or, if there are enough pool players to support the pool rooms, they don't really need the league to make money.
 
This is the second time I've seen you mention APA League people getting a cut of the rooms sales... Never heard of such a thing. They'd be laughed at here, and told where to go and how to get there.

Is this something "you heard"? Or do you have actual experience seeing this happen? I get it, lots of people like to rag on APA. Just curious about your particular need to pile on...
I told an operator to do this. He told me he already does with a nice smile.
 
How many places have enough pool rooms that you could threaten to move your business elsewhere if they didn't give you a cut? Or, if there are enough pool players to support the pool rooms, they don't really need the league to make money.
Pool rooms, bars, you name it they do it.

Why even have 7 footers if there wasn’t a market?

The operators make money and they are looked upon by business owners as promoters.

Ask a bar owner how they like it if I brought 10 people every week and all they need is use the pool table. I will even re-felt it.

Beer And alcohol discount for players. There is a reason they tell bartenders they are a player and you see bartender write it down on a book.
 
Hello all,

I've certainly heard that a lot of people love their local APA operators, but mine is terrible. I'm far from the only one in my local area that feels this way.

I just wondered if there is any formal way to complain about him to APA. It seems like he is the supreme high being in charge of our fates and has really screwed a lot of different teams on several occasions, and that's only in the 3 years I've been a member.

Thanks
We had a bad experience with our LO (over 15 years in APA) several called in to APA and complained. Within one week, we all had emails that the league was disbanded and we were welcome to play somewhere else! There were over 40 of us. Within 1 month we started a BCA league. We haven't looked back. We just started a new session this week and we have 69! That is the most ever. Switching to BCA has been good for us.
 
This is the second time I've seen you mention APA League people getting a cut of the rooms sales... Never heard of such a thing. They'd be laughed at here, and told where to go and how to get there.

Is this something "you heard"? Or do you have actual experience seeing this happen? I get it, lots of people like to rag on APA. Just curious about your particular need to pile on...
I can tell you not only does ours not get a cut of any sales but I’ve seen them pay to have tables recovered at some of their struggling bars so the players have better tables to play on lol but I guess who knows what goes on nationally
 
Report these guys.

A lot of them make tons of money at the expense of players and use them to negotiate contracts with bars and pool rooms.

"Hello I am APA operator and I currently have 51 teams. We play out of Shoot Billiards but if you give me a cut of alcohol sales I will locate them here a few nights of he week. I send 6 teams here every Tuesday. "

"I currently have my league play out of Shoot Billiards. For a cut of alcohol sales from league members and table time. We will be here every Monday and Wednesday. I can bring $1k every night and will hold a monthly tournament that will be able to break $5k on a weekend. We have decided you are our perfect partners"

I would be making a killing if I owned a franchise. I am pretty sure of that. LOL
You would likely be out on the streets within a year. There is a clause in the franchise agreement that LOs are prohibited from owning an interest in a bar or pool hall. I know LOs get around this with unwritten arrangements, but those are only worth the paper they're written on. But that won't be your real problem. The amount of work involved and the requirements placed on new LOs by the national office will be your undoing. I've seen many a league operator go into it thinking it will be easy, only to fail rather quickly. I recall in particular a time I had dinner with a prospective LO and he commented that "This should be easy. I can sell ice cubes to Eskimos." I warned him that it's a lot of work besides sales. A year later APA was taking away his franchise and he was cursing me for "lying to him".

By all means, contact the APA if your league operator is doing something shady. As many players as you can, with as much detail as you can. Be aware that APA gets many calls from players, though, as many illegitimate as legitimate, so they take everything with a grain of salt. For example, don't call to complain that the LO raised your three who's been keeping himself a three for years to a four. Believe it or not, those calls happen. They do investigate it all, but it may be within the boundaries of what the LO can do and they can't just yank a franchise from someone who's legally meeting their obligations to players and to the APA, just because players don't like them. They do care about the players though, and work with LOs who might not be providing a player experience that aligns with their mission. Every LO has a contact they work with at the national office, who is there to help with whatever they need. Some need more guidance than others, and yes, some would be better off in a different career.
 
You would likely be out on the streets within a year. There is a clause in the franchise agreement that LOs are prohibited from owning an interest in a bar or pool hall. I know LOs get around this with unwritten arrangements, but those are only worth the paper they're written on. But that won't be your real problem. The amount of work involved and the requirements placed on new LOs by the national office will be your undoing. I've seen many a league operator go into it thinking it will be easy, only to fail rather quickly. I recall in particular a time I had dinner with a prospective LO and he commented that "This should be easy. I can sell ice cubes to Eskimos." I warned him that it's a lot of work besides sales. A year later APA was taking away his franchise and he was cursing me for "lying to him".

By all means, contact the APA if your league operator is doing something shady. As many players as you can, with as much detail as you can. Be aware that APA gets many calls from players, though, as many illegitimate as legitimate, so they take everything with a grain of salt. For example, don't call to complain that the LO raised your three who's been keeping himself a three for years to a four. Believe it or not, those calls happen. They do investigate it all, but it may be within the boundaries of what the LO can do and they can't just yank a franchise from someone who's legally meeting their obligations to players and to the APA, just because players don't like them. They do care about the players though, and work with LOs who might not be providing a player experience that aligns with their mission. Every LO has a contact they work with at the national office, who is there to help with whatever they need. Some need more guidance than others, and yes, some would be better off in a different career.
Yes some people play Monopoly and roll the dice when it is their turn.

Some people play Monopoly on the side negotiating and making deals with other players before its their turn.

Both playing the same game but differently.
 
I won't play APA because of our local league operator. Add the fact it is a pyramid scheme.
Yes but so is everything else.

Sometimes you have to go around to bars and start multiple teams in there. If you're lazy you can hire someone and give them commission for every team started. They can act as mini-agent or mini LO's for the place.
 
How many places have enough pool rooms that you could threaten to move your business elsewhere if they didn't give you a cut? Or, if there are enough pool players to support the pool rooms, they don't really need the league to make money.
Locally there isn't anywhere else to set up a league other than the main room in town. There's two different leagues currently, CPA (APA) and CCS (ACS). They both have 2 nights a week scheduled. However the CPA will book up the hall on weekends for slash boards, singles, scotch doubles, draft masters, regionals, ladies, and of course masters once a month. The CPA league is ran with a "come one come all" attitude and spills over into small bars scattered across the city to accommodate the overflow. Regardless if the equipment is poor or not. Several teams have flat refused to play in some of the dives used for spill over.

The CCS league nights are capped, maxed out and it's a scramble for slots at the beginning of the season. During the summer "off season" 1 day becomes a low key summer league and the second the LO runs 9b minis and reports to fargo so players can get established.

So in our spot the room has the power. It's full of league members when they choose to allow those activities and being the only viable spot in town is the go to location for non-leaguers for a night out. No chance the LOs are getting any level of kickback.
 
Last edited:
Back
Top