CODE of ETHICS

[ribdoner]

In view of several recent transactions I'd like to float an idea for the fertile minds that buy, sell and trade here.

I, and other trading partners believe in " satisfaction guaranteed". This means that the customer wll be satisfied, no questions asked. If a buyer is not satisfied its no deal, goods and/or $ are returned. To be eligible to be a "satisfaction guaranteed" trading partner the individual must have ?# of good transactions. Can we be identified as a "SG" trading partner? Any deviation from ethics code results in termination of "SG" ID.

Thoughts please.......

 

[bruin70]

i think that's something more befitting a venue that has a large volume of transactions. this community is still rather small ans everyone knows everyone.

 

[runscott]

In view of several recent transactions I'd like to float an idea for the fertile minds that buy, sell and trade here to think about.

I, and other trading partners believe in " satisfaction guaranteed". This means that the customer wll be satisfied, no questions asked. If a buyer is not satisfied its no deal, goods and/or $ are returned. To be eligible to be a "satisfaction guaranteed" trading partner the individual must have ?# of good transactions. Can we be identified as a "SG" trading partner? Any deviation from ethics code results in termination of "SG" ID.

Thoughts please.......

Peer pressure and word of mouth works just fine on a forum like this.

 

[cueman]

I have had no problems with any transactions with members. But I think a Code of Ethics that should be followed is try to work it out with the seller before trashing them on this board. It seems with some on here the first course of action is post up a complaint. Then they contact the seller and work it out. They must feel the seller won't treat them fairly unless they have public pressure. I think most of the situations can be worked out between seller and buyer privately and should be. Money back guarantee minus shipping charges might be fair on a cue or case if agreed to before hand. If that is how you want it ask for that before buying.

 

[nick serdula]

Nice thought!

I think like that too! I always offer satisfaction gaurentee but lately leave it outit just goes without saying at least for me. I think it is always best when both parties involved are happy!
Most here think the same as I do. I have only had one cue returned and it was no big deal to me. The buyer was very nice about everything so it all worked out. This forum works best when everyone is satisfied.
Everyone here should respect this forum as the privelage it is.
Nick

 

[jkmarshall_cues]

Well said everyone. I appreciate having a safe place to trade, sell, and know I can trust the people here. Honesty and trust are virtues the newer generations don't honor as much. Nick your word and a handshake still mean something. Mine too!!

John

 

[krbsailing]

Tap Tap Tap

I have had no problems with any transactions with members. But I think a Code of Ethics that should be followed is try to work it out with the seller before trashing them on this board. It seems with some on here the first course of action is post up a complaint. Then they contact the seller and work it out. They must feel the seller won't treat them fairly unless they have public pressure. I think most of the situations can be worked out between seller and buyer privately and should be. Money back guarantee minus shipping charges might be fair on a cue or case if agreed to before hand. If that is how you want it ask for that before buying.

TAP TAP TAP

 

[runscott]

...Nick your word and a handshake still mean something. Mine too!!

John

That is true of Nick, Chris G, Bama and others, but definitely not all. I've had several deals with board members reversed, more as of late than in the past, and even found some of the very trustworthy seller/collectors getting a little dollar happy (or cue-happy) and losing the grip on their handshake. But I still think running this subforum as-is is the best way to do it - the word gets around on both good and bad sellers (and buyers) alike, and when they change their habits, that gets around also, just takes a little while.

Any kind of feedback rating system, etc., would get incredibly biased very quickly (unless we went to all the programming detail of ebay) - the biggest problem I see is that there are some dealers on here who are so protective of the collectors that supply them (their $$$, actually), that they will support them to the death, regardless of their ethics, and folks who do less business here are unaware. We saw that with Painpool, and to a lesser extent with a couple of others currently.

 

[Irish634]

Honesty and trust are virtues the newer generations don't honor as much. your word and a handshake still mean something.

I may be a youngster compared to some here (am only 35), but this is very true. The younger generations don't value this as much. I was raised this way, where you sealed everything with your word and a handshake. I still believe in it and though it has bit me once or twice, I still continue to conduct myself in this fashion. Hopefully, I can also instill these values in my kids.

Sorry for straying from the topic. I think most everyone here conducts business honestly and fairly and that they abide by their own 'code of ethics'

Craig

 

[runscott]

I may be a youngster compared to some here (am only 35), but this is very true. The younger generations don't value this as much. I was raised this way, where you sealed everything with your word and a handshake. I still believe in it and though it has bit me once or twice, I still continue to conduct myself in this fashion. Hopefully, I can also instill these values in my kids.

Sorry for straying from the topic. I think most everyone here conducts business honestly and fairly and that they abide by their own 'code of ethics'

Craig

Craig, it's worth bringing up - don't apologize. I don't see a correlation with age - there are a lot of old guys out there who will skin you alive if given a chance. The problem that I HAVE had with younger guys is that they will make a deal, then go ask someone about it and change their minds. Next thing I know this 3rd party ends up with the cue I thought I was getting.

That's all good and fine, but I NEVER deal with the youngster again, and if he's fine with that over one measly cue, then we'll all end up 'happy'.

 

[Slider]

It's a tough call...

I think a Code of Ethics that should be followed is try to work it out with the seller before trashing them on this board. It seems with some on here the first course of action is post up a complaint. Then they contact the seller and work it out. They must feel the seller won't treat them fairly unless they have public pressure. I think most of the situations can be worked out between seller and buyer privately and should be. Money back guarantee minus shipping charges might be fair on a cue or case if agreed to before hand. If that is how you want it ask for that before buying.

I tend to agree with this, however, I have noticed a disturbing trend developing on places such as Ebay, and there's a bit of it showing up here, too.

A lot of sellers seem to be playing an odds game with regard to complaints and returns. They will either provide a description for an item which is not entirely factual, or will ship an item from their stock which doesn't meet the "minimum standards" which they have established via their ad. They are banking on the fact that a lot of buyers will not bother to complain or go through the hassle of a return, and blow off the bad deal. In the few cases where a buyer does complain, then the seller offers some sort of minimal after-sale discount or other painless band-aid fix which is calculated to be just enough to curtail negative feedback. While this might not generate positive feedback for the seller, this is of no concern, since all he is interested in is a lack of negative feedback.

So, while it's viewed by some as a lowbrow move, "outing" a questionable transaction has its benefits to the forum as a whole, and if it is consistently done, the seller will end up either properly trained, or doing business somewhere else.

If it's an unreasonable trashing, then the members of the forum will be able to see that for what it is.

There is one thing that you always have to keep in mind when evaluating any transaction - the money a seller receives is good money, with no defects, and has an established trading value. The article received by the buyer is not always so.

Ken

 

[cuenut]

My gut reaction to this, as I offer a SG as well, would be to use an escrow service, like Scot's at Proficient, if I don't know the seller, and would be willing to pay for it to ensure a proper deal. If they refuse, you probably have your answer about it maybe going south or agreeing to disagree.

 

[jayman]

I don't think you can force some one to give refunds, if its a big enough deal, and agregiouse enough to warrent force, Then you may need to tell a judge. Over all the folks here must be doing pretty well at policeing themselves though, just think of the over all ratio of deals gone well vs. deals gone bad. It's just that every deal gone bad has 75 pages of top quality controversy surrounding it! that makes it seem like a much larger situation. If you'r spending a lot of money you should realy get the satisfaction gaurantee in advance. No matter who you'r dealing with. Or at least find out their policys and proceedures first.

-jay-

 

[whiteoak]

In view of several recent transactions I'd like to float an idea for the fertile minds that buy, sell and trade here.

I, and other trading partners believe in " satisfaction guaranteed". This means that the customer wll be satisfied, no questions asked. If a buyer is not satisfied its no deal, goods and/or $ are returned. To be eligible to be a "satisfaction guaranteed" trading partner the individual must have ?# of good transactions. Can we be identified as a "SG" trading partner? Any deviation from ethics code results in termination of "SG" ID.

Thoughts please.......

Adam,I am with you but you gotta wear the hat pictured in you avatar to all area tournaments.Dont worry though,i will be your bodyguard and not let you go outside when it is lightening.Be well,Sellers

 

[ribdoner]

Adam,I am with you but you gotta wear the hat pictured in you avatar to all area tournaments.Dont worry though,i will be your bodyguard and not let you go outside when it is lightening.Be well,Sellers

Mike,

The "hat" is a state of the art propaganda shield which a group of un-employed NASA scientists conceptualized and fabricated for me. It was rather bizarre so I had a local auto body shop modify it to look like a colander. I try to only wear it when I'm at my CP or FANTASY LEAGUE baseball drafts. It seems like I fit right in around here because on the rare occasions I've been forced wear it in public no one seems to notice. My dog destroyed the OE leather strap so I'm making do with the tie I wore to my retirement dinner. I guess the tie looks a little odd..... The pen is close in order to make note of those who promulagate propaganda.

Regards, Adam<-----SG