Darrin Hill......hill Cues

ribdoner

ribdoner

SATISFACTION GUARANTEED
Silver Member
Don't know where to post this thread. If we had a "cue discussion" forum....:)


I acquired a HILL cue from a very good friend. He bought the cue from a "dealer" so, in essence, he was the original owner and I the second owner. The cue was in like new, perfect condition (one shaft unplayed) when I got it. I kept the cue through the summer and sold it a few months ago. The buyer called me within a day or two of his receipt and advised me he liked the cue, hit great, etc. but, it was warped:( . He returned the cue and I refunded his purchase price + shipping. Upon receipt I inspected the cue and it wasn't acceptable. Contacted DARRIN and he replaced the handle with purple hearth and a REAL black lizard wrap was installed.

AT NO CHARGE!!!!!!!!!!!!!!

As a point of referance apprx. 6 or 7 years ago a very well known cue maker charged me $400 to replace the handle and rewrap (with linen) a cue that I bought directly from one of his dealers.

A shoutout to BISH for his support.

Seems like a high percentage of the info we share is negative and I wanted to share this feel good story.

Sincerly, Adam
 
Great to hear...or read..


Had the same kind of a deal with Chad Carter on a cue I brought used. One of the shafts wasn't right, fixed it for free and refinished the cue for free and had it back to me in less than 2 weeks.
 
Darren did something similar foe me. I bought a cue from some clown in Gretna LA. He failed to tell me he had " Custom made for John Boy" written on it. I called Darren & he got a kick out of it a said the kid was a real idiot. I had him make a new shaft & just sand off John Boy & I would refinish it. He called me a day later & said he'd go ahead & refinish it on the house. Total charge 125.00. Makes you feel good to deal with a real person, especially I've never even bought a cue from him. I second Ribs emotion. BTW Darren lays down as sweet a finish as I've seen & his cues really play jam up.
 
Awesome...

I'm glad to hear that Rib, you were a pleasure to deal with in that situation, and I'm glad you got a "new" cue out of the deal too. Thanks again, and I will never hesitate to do business with you again.

Nice to see Darrin stood behind the work too. It's a shame too, it hit great...

Thanks again Ribdoner.
 
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