IndyQ site broken?

sfleinen said:
Folks:

Actually, after I've been banging on the website a while, clicking links on it, and forcibly refreshing (via my browsers' Refresh button), I'm able to duplicate the problem. At first the site responded slower and slower, becoming more sluggish with every "product click" (and click of the web browser's Refresh button), until the site stopped responding for me altogether.

Unfortunately, from the client side, there's not much that can be seen for troubleshooting reasons. If the server chooses to stop responding (i.e. stop sending packets), the client has no idea why.

The only things I can think of, are the following:

1. There's some kind of web server software policy that is "caching" the client's IP address and automatically adding it to a misconfigured "bad client IP address" policy.

2. The web server itself is misconfigured -- perhaps there's a web server pool, and the members of the pool aren't sharing the load correctly. Perhaps some of the traffic is being directed to a member of the web server farm that is DEAD (i.e. crashed).

3. The firewalls and/or reverse-proxy servers in front of the web server farm are misconfigured.

Either way, to help troubleshoot this, we're going to need help from the web master, and possibly the co-location facility that houses the web server farm, to find out why this is happening.

I will be busy this weekend, but I'll try to offer my hand in any troubleshooting if we can get the involvement of the above-mentioned personnel.

-Sean
Click to expand...

If you'd be willing to work this out with Roy would you mind calling him? The phone # is on the home page if you can get to it :-)

If you can make it work I will make sure you are happily rewarded Sean. I have the kind of stuff pool players like.....

I know you are super busy but I'd be really grateful. Roy isn't technical here so he could use the help.
 
Saddlebow, you could have cropped that, by posting a pic that big you force everyone to use the bottom scroll bar and make is incredibly difficult looking at the page on a mobile.
 
JB Cases said:
If you'd be willing to work this out with Roy would you mind calling him? The phone # is on the home page if you can get to it :-)

If you can make it work I will make sure you are happily rewarded Sean. I have the kind of stuff pool players like.....

I know you are super busy but I'd be really grateful. Roy isn't technical here so he could use the help.
Click to expand...

Hi John:

I will do my best. When you see me posting here on AZB, it's because I hit AZB on 5-min breaks, read, post, and then get back to what I'm doing. Apologies for the "hit and run" aspect of my posting.

As to helping Roy troubleshoot this, I'd be happy to, but I can't do anything with this tonight (Eastern time). Just too much going on right now, and besides, I can't get to indy.com anymore -- no matter what I try. (I *could* try remoting into one of my customer systems and trying it from there, but like I said, not tonight.)

But I can poke at this tomorrow, and give Ray a call to work with him on it. PM me with Roy's phone number, if you can, just in case I still can't get to the site tomorrow.

We'll get to the bottom of it.
-Sean
 
CocoboloCowboy said:
Works the site, that is on an IPhone!
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Bruce:

I know you mean well, but the fact that the website is working for you DOES NOT HELP the rest of the folks who are having problems.

And additionally, it could be "working" for you because your iPhone has much of the site's content cached locally -- so you're in essence not pulling "live" from the site. (That's the best I can explain it, without getting technical.)

Please refrain from "it's working for me!" type of posts, because these are not helpful. There *is* a problem, and we'll get to the bottom of it.

Respectfully,
-Sean
 
sfleinen said:
Bruce:

I know you mean well, but the fact that the website is working for you DOES NOT HELP the rest of the folks who are having problems.

And additionally, it could be "working" for you because your iPhone has much of the site's content cached locally -- so you're in essence not pulling "live" from the site. (That's the best I can explain it, without getting technical.)

Please refrain from "it's working for me!" type of posts, because these are not helpful. There *is* a problem, and we'll get to the bottom of it.

Respectfully,
-Sean
Click to expand...

Well it was my grand kids Iphone, and it doesn't use my computer connection. I ask the kid to check the site, and he reported back. Sorry I tried to provided THREE Source of Info for you?
 
saddlebow said:
here's an example, it does this for most of the pages.....
Click to expand...

That's what I have gotten since he posted his Black Friday sales. Bookmarked the page just in case it was an internet traffic problem. I was trying to get a look at Cognoscenti cues. Still can't view the links.
 
Everything seems to work on the site for me, except the email.

Anyone have an email address for Roy...?
I have an old one (att.net) that bounces.

Thanks....
 
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