I have owned two Jacoby cues. They get some gorgeous pieces of wood, and do innovative designs. My experiences with my two cues was not eactly a positive one. They were both quite nice, and I loved how they both played....however, within months of recieving, both cues developed warps at the joint.
Now their customer service was top notch. And they did take care of the warps, but on the one cue, upon return, the inlays had been shattered all the way down one side...was kinda surprised that it wasn't noticed.
I have known many people who have loved their Jacobys...as did I, but dealing with 'issues' from two separate cues in roughly a year's time was just too much for me. This happened quite a while back now.....so I am hoping that those areas of concern have been addressed.
Lisa