Have to get through the other AZB members who are owed cases from way back first. Most of them are being incredibly kind with their patience.
The wait list has good days and bad, if I'm not included in the "most" category then I apologize and will work on it.
I can't see how a reasonable person could conclude that JB Cases product line doesn't include custom work. Aside from maintaining an appropriate oblong shape to house cues, I don't get the impression that any idea would be rejected.