My Diamond Experience.. Update!!

[ProZack]

I'm sure you guys have read my HORRIBLE INSTALLATION Experience.

I was contacted today by Diamond. I explained the situation and what happened. I was assured that the problem would be corrected.

I want everyone to know that my experience with Diamond as a whole was enjoyable and by no way should one disrespectful guy (Rick) reflect the whole company. I really hope that Diamond deals with this guy appropriately.

I will keep everyone updated on what Diamond does to resolve this.

I was also told that I would get a few items for compensation. I see a table cover in my future. Lol jk

Zack

 

[Nullus]

I fully expected Diamond to make this right, given the chance. I've met their reps before and they're good people. Glad you're going to get the ship righted, so to speak.

 

[Cory in DC]

I'm sure you guys have read my HORRIBLE INSTALLATION Experience.

I was contacted today by Diamond. I explained the situation and what happened. I was assured that the problem would be corrected.

I want everyone to know that my experience with Diamond as a whole was enjoyable and by no way should one disrespectful guy (Rick) reflect the whole company. I really hope that Diamond deals with this guy appropriately.

I will keep everyone updated on what Diamond does to resolve this.

I was also told that I would get a few items for compensation. I see a table cover in my future. Lol jk

Zack

Why would you cover your new table? Go for the ball washer!

 

[Allen Brown]

Those diamond house cues are pretty nice too.