I see Sore getting a little more than he bargained for in his tiff with Painpool. But seriously I have a few observations.
He felt he got screwed, until he actually receives his refund he will probably feel that way. But infact I think even after the refund is returned, he is still going to feel that this whole transaction was a waste of time. But IMHO that doesn't mean he owes anyone an apology or that this transaction becomes "positive". I mean look at what he is going through just to get his money back. Who the hell doesn't have 120 bucks to send back to a guy? Anything more than 5 days is ridiculous. Just my opinion. Really, how long is the proper time to complain? I was recently involved in a thread where the crying lasted 2 years, BTW I predict that issue isn't dead, and how long should an issue really last past the resolvement?
But back to the actual refinish. Maybe Sore was expecting perfection for his money. If thats the case, I think Sore may have missed the boat. I mean really, whats Aarons work embodiment? 20-30 refinishes? I deal with people who have made hundreds of cues and every once in a while they might miss a scratch, or a bubble. Hey it happens. I read here constantly that people take huge chances and bypass the proper vendors for the sake of a few dollars then come back here and pout. Listen, if you use an unproven commodity, or someone other than the original cuemaker, for the sake of money, you might not like what you get. If you buy a 10 dollar pair of sneakers instead of a 50 dollar pair and they last 2 weeks, what are you going back to the store for a refund? I mean really, you bought a 10 dollar pair of sneakers. Would you expect 10 dollar sneakers to be as good as 50 dollar sneakers?
Lets get into quality and discuss expectations. I buy cues that range in the 1500+ sometimes ++++x10 and do I think they should be flawless? To a degree, sure. Now lets say I buy a 500 dollar cue from someone that has less experience. Based on my experience, I would not expect it to be on par with some of the better cues. So I don't have any dillusions to what to expect. If the cue is flawless, then hey its a bonus. If its flawed, my common sense reminds me that hey, its not a 1500 dollar cue. So instead of getting defensive I would call the cuemaker and talk to him about the cue and the flaw. Which would probably be beneficial to this cuemaker to have constructive feedback, as opposed to having to defend his actions in a format such as this.
Now lets go to expectations. I order a cue for 1500.00 because I hear that this cuemaker is the *nuts*. So I call him and say here is 1500 make me a cue. The cue comes in, BUT he doesn't press the linen like Pete Tascarella, or the ferrules are 1" lg not 1 1/4 like I like. His finish is good, but not shiney like Paul Motteys. Do I have a right to ask for a refund? Do I have the right to come here and complain? Remember I went on the assumption that he was making the nuts as I was told or read about, so I didn't ask him for specific variables. Just a ????
JV
He felt he got screwed, until he actually receives his refund he will probably feel that way. But infact I think even after the refund is returned, he is still going to feel that this whole transaction was a waste of time. But IMHO that doesn't mean he owes anyone an apology or that this transaction becomes "positive". I mean look at what he is going through just to get his money back. Who the hell doesn't have 120 bucks to send back to a guy? Anything more than 5 days is ridiculous. Just my opinion. Really, how long is the proper time to complain? I was recently involved in a thread where the crying lasted 2 years, BTW I predict that issue isn't dead, and how long should an issue really last past the resolvement?
But back to the actual refinish. Maybe Sore was expecting perfection for his money. If thats the case, I think Sore may have missed the boat. I mean really, whats Aarons work embodiment? 20-30 refinishes? I deal with people who have made hundreds of cues and every once in a while they might miss a scratch, or a bubble. Hey it happens. I read here constantly that people take huge chances and bypass the proper vendors for the sake of a few dollars then come back here and pout. Listen, if you use an unproven commodity, or someone other than the original cuemaker, for the sake of money, you might not like what you get. If you buy a 10 dollar pair of sneakers instead of a 50 dollar pair and they last 2 weeks, what are you going back to the store for a refund? I mean really, you bought a 10 dollar pair of sneakers. Would you expect 10 dollar sneakers to be as good as 50 dollar sneakers?
Lets get into quality and discuss expectations. I buy cues that range in the 1500+ sometimes ++++x10 and do I think they should be flawless? To a degree, sure. Now lets say I buy a 500 dollar cue from someone that has less experience. Based on my experience, I would not expect it to be on par with some of the better cues. So I don't have any dillusions to what to expect. If the cue is flawless, then hey its a bonus. If its flawed, my common sense reminds me that hey, its not a 1500 dollar cue. So instead of getting defensive I would call the cuemaker and talk to him about the cue and the flaw. Which would probably be beneficial to this cuemaker to have constructive feedback, as opposed to having to defend his actions in a format such as this.
Now lets go to expectations. I order a cue for 1500.00 because I hear that this cuemaker is the *nuts*. So I call him and say here is 1500 make me a cue. The cue comes in, BUT he doesn't press the linen like Pete Tascarella, or the ferrules are 1" lg not 1 1/4 like I like. His finish is good, but not shiney like Paul Motteys. Do I have a right to ask for a refund? Do I have the right to come here and complain? Remember I went on the assumption that he was making the nuts as I was told or read about, so I didn't ask him for specific variables. Just a ????
JV
