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OnStar© , the emergency roadside assistance service is now available as an option in many of the finer custom cues being built today. This small, very lightweight device is secreted in the butt portion of the pool cue and is there to help you during those unpredictable emergencies.
Stuck in a difficult safety? Don't understand the "Diamond System?" How about knowing without a doubt where to drive that cueball so you can make that three-rail kickshot?
Yes, OnStar© can help you reach that next level.
Using innovative technology, OnStar© can provide you with the latest information and assistance. Just press the white OnStar© Mother-of-Pearl inlay button in the butt portion of the cue and you'll be connected to the OnStar© Billiards Center where trained, knowledgeable, live Pool-Playing Professionals and some of the World's Finest Instructors are ready to help. Plus, some OnStar© pool cues give you the ability to send and receive calls like you would using a wireless phone minus inconvenient dialing and to shoot live streaming video through the butt-bumper mounted video camera.
The following is an actual excerpt from a conversation with a real OnStar© customer:
OnStar© Pro: "Thank you for calling OnStar©, this is Keith. How may I assist you?"
Customer: "Hello...I'm stuck in a pretty tough spot. I'm playing in my APA 8-ball league and I have two balls left plus the eight and my opponent is on the eight."
OnStar© Pro: "Yes sir...first I'll need your account number."
Customer: "Sure...it's 1024-554***."
OnStar© Pro: "Dandy, now...how can I help?"
Customer: "Well...it's my shot and the jackass stuck the cueball right behind the eight. I'm not a good kicker. What should I do?"
OnStar© Pro: "Just relax and point the butt-mounted camera at the table. I'll have you out of this in no time."
Customer: "Great! Can you see it?"
OnStar© Pro: "I sure can. Fire whitey at the end rail center diamond with a little high right. Use a firm stroke and you will absolutely kick your two in with shape on your seven. Once on the seven, use a little low left snap draw stroke to shape up on the eight. You'll be out from there."
Customer: "Wow. High right? Are you sure?"
OnStar© Pro: "We're the pros here sir...trust me."
Customer: "Okay. Here goes..."
OnStar© Pro: "I heard balls dropping and what sounded like someone clapping. Is everything okay sir?"
Customer: "OKAY? Is everything okay? YES! I drilled that shot just like you said!"
OnStar© Pro: "Happy to be of help sir. I'll remain on the line while you clean up the rest."
Customer: (Shouting in background of "You da'Man!) "I did it! I won! Thank you OnStar©!"
OnStar© Pro: "It's what we do. I'm glad I could help. Will there be anything else? Do you need a rental car or directions to a nice restaurant?""
Customer: "Nope. Just one question though...may I have your name? I would like to send OnStar© a thank you card and mention your name. I couldn't have won without you!"
OnStar© Pro: "Sure...the last name is spelled; M-C-C-R-E-A-D-Y. Happy to help."
Imagine what OnStar© can do for you! If you don't have the OnStar© Billiards Assistance program, please contact your local participating custom cue dealer.
If you are a current subscriber and need to renew your OnStar© subscription, simply click here.
OnStar© Espanol Cues.
OnStar© Canadian Cues.
Topic: Activation
Q. When does the no charge OnStar© one-year subscription begin for owners of a new custom pool cue?
A. The initial year of OnStar© service at no additional charge begins at the time that the owner takes delivery of a new OnStar© equipped custom cue.
Q. How do I activate my new cue-mounted OnStar© system?
A. To activate your OnStar© system, simply press the white OnStar© Mother-of-Pearl inlay located on the butt of your cue. Professional Pool-Playing Advisors are standing by 24 hours a day, seven days a week. Just speak clearly into the stainless steel joint area of the cue and our OnStar© Professional Player will walk you through the quick and simple activation procedures.
Q. What is the warranty on the OnStar© system?
A. OnStar© is part of the new cue and is warranted under the Custom Cuemakers Association of America Warranty. For estimates concerning service warranty, please see OnStar© terms and conditions. All tips and ferrules must be repaired or replaced by an authorized OnStar© Cue Repair Facility or you risk voiding your warranty.
Does your game need help? You need OnStar©
Stuck in a difficult safety? Don't understand the "Diamond System?" How about knowing without a doubt where to drive that cueball so you can make that three-rail kickshot?
Yes, OnStar© can help you reach that next level.
Using innovative technology, OnStar© can provide you with the latest information and assistance. Just press the white OnStar© Mother-of-Pearl inlay button in the butt portion of the cue and you'll be connected to the OnStar© Billiards Center where trained, knowledgeable, live Pool-Playing Professionals and some of the World's Finest Instructors are ready to help. Plus, some OnStar© pool cues give you the ability to send and receive calls like you would using a wireless phone minus inconvenient dialing and to shoot live streaming video through the butt-bumper mounted video camera.
The following is an actual excerpt from a conversation with a real OnStar© customer:
OnStar© Pro: "Thank you for calling OnStar©, this is Keith. How may I assist you?"
Customer: "Hello...I'm stuck in a pretty tough spot. I'm playing in my APA 8-ball league and I have two balls left plus the eight and my opponent is on the eight."
OnStar© Pro: "Yes sir...first I'll need your account number."
Customer: "Sure...it's 1024-554***."
OnStar© Pro: "Dandy, now...how can I help?"
Customer: "Well...it's my shot and the jackass stuck the cueball right behind the eight. I'm not a good kicker. What should I do?"
OnStar© Pro: "Just relax and point the butt-mounted camera at the table. I'll have you out of this in no time."
Customer: "Great! Can you see it?"
OnStar© Pro: "I sure can. Fire whitey at the end rail center diamond with a little high right. Use a firm stroke and you will absolutely kick your two in with shape on your seven. Once on the seven, use a little low left snap draw stroke to shape up on the eight. You'll be out from there."
Customer: "Wow. High right? Are you sure?"
OnStar© Pro: "We're the pros here sir...trust me."
Customer: "Okay. Here goes..."
OnStar© Pro: "I heard balls dropping and what sounded like someone clapping. Is everything okay sir?"
Customer: "OKAY? Is everything okay? YES! I drilled that shot just like you said!"
OnStar© Pro: "Happy to be of help sir. I'll remain on the line while you clean up the rest."
Customer: (Shouting in background of "You da'Man!) "I did it! I won! Thank you OnStar©!"
OnStar© Pro: "It's what we do. I'm glad I could help. Will there be anything else? Do you need a rental car or directions to a nice restaurant?""
Customer: "Nope. Just one question though...may I have your name? I would like to send OnStar© a thank you card and mention your name. I couldn't have won without you!"
OnStar© Pro: "Sure...the last name is spelled; M-C-C-R-E-A-D-Y. Happy to help."
Imagine what OnStar© can do for you! If you don't have the OnStar© Billiards Assistance program, please contact your local participating custom cue dealer.
If you are a current subscriber and need to renew your OnStar© subscription, simply click here.
Topic: Activation
Q. When does the no charge OnStar© one-year subscription begin for owners of a new custom pool cue?
A. The initial year of OnStar© service at no additional charge begins at the time that the owner takes delivery of a new OnStar© equipped custom cue.
Q. How do I activate my new cue-mounted OnStar© system?
A. To activate your OnStar© system, simply press the white OnStar© Mother-of-Pearl inlay located on the butt of your cue. Professional Pool-Playing Advisors are standing by 24 hours a day, seven days a week. Just speak clearly into the stainless steel joint area of the cue and our OnStar© Professional Player will walk you through the quick and simple activation procedures.
Q. What is the warranty on the OnStar© system?
A. OnStar© is part of the new cue and is warranted under the Custom Cuemakers Association of America Warranty. For estimates concerning service warranty, please see OnStar© terms and conditions. All tips and ferrules must be repaired or replaced by an authorized OnStar© Cue Repair Facility or you risk voiding your warranty.
Does your game need help? You need OnStar©
