Predator

C

cramh

AzB Silver Member
Silver Member
Hi,

I wrote 3 times to Predator to complain about a purchase (see the thread
http://forums.azbilliards.com/showthread.php?=267243&highlight=cramh)

They answered:

'Dear Mr. Marc Heremans,
Thank you for entering a question. Your request has been registered under no. 142524.
We will try to answer your request today by e-mail or by phone.
Best regards,
Predator Group'

But they never responded!!!

Any idea about what to do for getting a response?

Thanks!
Marc
 
The link doesn't work :-(
The complain was:

Hi,

I purchased a 314.2 uniloc Predator shaft via internet to:
Billiard Master
Polígono Industrial La Dehesilla, Nave 7
10200, Trujillo, Cáceres
Spain

The shaft I purchased is QUITE crooked! It is so bent that the gap is about 80 mm (0.3 English inches) between the tip of the shaft and the middle of it.

I took pictures of the shaft; it is possible to see them here:

https://docs.google.com/viewer?a=v&p...ODkyZTEwY2M5Yg

Another thing/question:

I am playing with a 314.2 and a Z2 shaft for years and it appears that the color of the wood is so different. See the link above; the new crooked shaft that I received (between my two other predator shafts) is much more wit than my prior shafts.

https://docs.google.com/viewer?a=v&p...MzdhNWVmMWQzMw

Is it normal? It is almost as if the wood was not sufficiently dried.

Another thing: the little black line on the uniloc system is highlighted. It is not so on my other shafts, where the black line is smooth.

Just wondering, because it is so bizarre to see a predator shaft wich is so crooked.

Thanks,
Marc
 
have you tried calling them at 1-888-314-4111?

edit: since it seems you're international, 1-904-448-8748
 
Gen0va said:
have you tried calling them at 1-888-314-4111?

edit: since it seems you're international, 1-904-448-8748
Click to expand...

I prefer an email solution because I live in Belgium.
Calling them could be a little bit expensive.
Marc
 
cramh said:
I prefer an email solution because I live in Belgium.
Calling them could be a little bit expensive.
Marc
Click to expand...

I've sent them several emails and never got a reply. However, calling them resolved my issue in less then 10 minutes.
Might be expensive to you - but it would be better.
 
cramh said:
Hi,

I wrote 3 times to Predator to complain about a purchase (see the thread
http://forums.azbilliards.com/showthread.php?=267243&highlight=cramh)

They answered:

'Dear Mr. Marc Heremans,
Thank you for entering a question. Your request has been registered under no. 142524.
We will try to answer your request today by e-mail or by phone.
Best regards,
Predator Group'

But they never responded!!!

Any idea about what to do for getting a response?

Thanks!
Marc
Click to expand...

Best tip for a Predator: Don`t buy one. I had the same problem and eventually put the damm thing in the closet and gave up. I have nothing good to say about them.
 
Belgium Predator Dealer

Marc,
This is the information for the Exclusive dealer in Belgium. I would contact them and let them know the situation. They may be able to help you out.

Loontjens Biljarts

Exclusive for Belgium
Postbus 456
Middelburg, Netherlands, 4330
Belgium
+31 118 611455

e-mail: info@loontjens.com

web URL : www.loontjens.com
 
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