Question...

Do you give the refund?

  • Yes

    Votes: 15 88.2%
  • No

    Votes: 2 11.8%

  • Total voters
    17
When you get the cue back in the same condition you shipped it then you should send the refund.
Just the way I would do it
Paul
 
My answer it depends...

Hal said:
Buyer sends payment for cue. Seller ships cue. THEN 1 hour later, buyer asks you if he can have a refund for any reason. Do you give the refund?
It depends on the circumstance, if it were ebay, then no way!
On the board, with it being a community, I would honor a return minus shipping, packing (sometimes I need to buy bubblewrap), paypal fees, and wouldnt refund until the cue was returned in the exact condition it was shipped in. And would demand the cue be return shipped overnight service insured for full value as well.
 
On E-bay...not a chance.

On AZB - definitely......once the cue was returned in the exact same condition....preferably not even unwrapped from when I sent it out. If the "buyer" changes their mind almost immediately after paying, there's no reason for them to even open the box you sent. Just put a new label on it and send it back. Once the cue is returned, a refund...minus fees...goes back to the buyer. Unless you're talking about a $5000 dollar cue, the fees are negligable, and there's no reason the seller should have to eat it.
 
Honestly. No, I would not give a refund until I had the merchandise returned to me, regardless if it's a cue, or a t-shirt I just sold.
 
I called the post office and they still had the cue. I told them to hold it for me. A refund has been issued and the buyer compensated me for my trouble.
 
Hal said:
I called the post office and they still had the cue. I told them to hold it for me. A refund has been issued and the buyer compensated me for my trouble.
Everyone .. that would me Hal is talking about. I just change my mind within a short time. After I sent paypal and I sent Hal a pm right after to change mind not to buy this cue and I compensated for his trouble and time. $50.00 shipping and cost of trouble. I want to say in here this post I am sorry Hal , I change my mind on you.:o
 
I am glad this worked out for everyone involved.

Hal, in my response, I overlooked the action you took, calling the post office. However, the last time I did that, I was told once I mailed it, it was the intended recipient's property. I am very glad you were able to retrieve the cue before there could have been any possible damage from shipping back and forth.

Flyingsnail, that was very gracious of you to offer compensation for everything.

I know as future needs arise, I will not hesitate to conduct business with either of you.

Craig
 
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