Seems fair to me. I can also bet I'm not the only one watching and waiting for a final verdict.
I'm still mad at you Robin for getting my shaft machine! :smile:
Ill come get it from you if you like, just pay my gas.
Sanding Mandrels
- Thread starter customcuelathe
- Start date
Seems fair to me. I can also bet I'm not the only one watching and waiting for a final verdict.
I'm still mad at you Robin for getting my shaft machine! :smile:
Ill come get it from you if you like, just pay my gas.
I Have room now. :thumbup:Poor baby. You'll get over it.
Hey Randy, empty your box!
Has anyone received the sanding mandrels that can give some feedback on what they got.
I received mine today and im concerned about them. In the past I would have steel mandrels made I would also have them hardened. I decided to try a set of the carbide ones out. The steel ones worked fine but would have to be replaced.
The mandrels I had made when screwed together would be a seamless fit.
I got home from work and the carbide mandrels arrived and when I took them out the first thing I noticed is a slight lip on one side of the mandrel. I have not had a chance to measure them or check them for run out due to the fact my shop is on the other side of town and I will not be there until the weekend.
I get home from work pretty late so I will not be able to contact Bassel until tomorrow but what I am wondering is with the carbide is this to be expected.
I would think if they grind them together the fit would be exact.
I received mine today and im concerned about them. In the past I would have steel mandrels made I would also have them hardened. I decided to try a set of the carbide ones out. The steel ones worked fine but would have to be replaced.
The mandrels I had made when screwed together would be a seamless fit.
I got home from work and the carbide mandrels arrived and when I took them out the first thing I noticed is a slight lip on one side of the mandrel. I have not had a chance to measure them or check them for run out due to the fact my shop is on the other side of town and I will not be there until the weekend.
I get home from work pretty late so I will not be able to contact Bassel until tomorrow but what I am wondering is with the carbide is this to be expected.
I would think if they grind them together the fit would be exact.
I have 3 sets of mandrels. 2 sets I had made so I don't know if they were ground together or separately but they fit together perfectly. The third set, which I made myself, I sent out to be ground and they were ground on a large CNC jig grinder and they fit perfectly. It certainly defies logic that if there is a lip when the mandrels are put together that there would not also be a lip when shaft and butt are put together. BUT, somethings seem to defy logic at times. Perhaps this will be one of those mystical times.
Dick
I would send them back for a refund.
The one's I got from Tommy at TNS Cues fit perfectly. They might cost a little more but you get what you pay for in most instances.
Good Cuemaking,
The one's I got from Tommy at TNS Cues fit perfectly. They might cost a little more but you get what you pay for in most instances.
Good Cuemaking,
I am waiting as well. I was getting ready to order a set when I read this post. If I am going to have to rework them I might as well just make my own and save the money.
If you screw the 2 together and there is a lip, then something is off. When you sand your butt and shaft you would most likely have a lip as well. You might get lucky (or unlucky depending on how you look at it) and you hit the right point on the thread when connected and they mate correctly but sooner or later the error will show up. The worse would probably be to have the first couple cues mate perfectly then down the road you'd never think the mandrels were your problem.
Also, screwing the 2 together then grinding the outside dia. does not guarantee concentricity..... if the end you are holding is off center than both would be off center after grinding. Even if the mandrels mate up correctly they could still be off. You may not notice until after you connect the sanded butt and shaft.
I hope we get a couple people here to have them checked properly. You can do the simple chuck method I mentioned above but they really should be taken to the inspection department at a decent machine shop.
Oh, another way you can check that is a little more involved would be to take some scrap rounds, put male and female pins/joints into them, face off, put them on the mandrel and turn them to the same dia. with a lathe bit.
** The shanks on the mandrels would have to be running perfectly true. Screw the 2 pieces together and see if they mate correctly.
Then chuck up on the male and skim .010 off the face and check again.
** Again, this needs to be running perfectly true.
Do that in increments until you cover at least the entire length of 1 thread. For a 3/8-10 that would be 1 thread ever .100 so at least 10 checks (less if you skim more). For a 5/16-14 the thread distance would be only .071 so maybe skim a little less off the face each time. Then chuck up the female side and do the skims and checks again.
Hmmmm, seems easier to just take it to a machine shop and have them spin it on a CMM.
LG, what are the threads made of? I was thinking of buying them but the internal threads look like they are made of something other than metal. Phenolic maybe???
Luckily Chris Hightower had one set left of 3/8x10 and I got them yesterday. I could not be more pleased.
Anybody with issues should contact Bassell, to get things fixed.
Sent from my iPhone using Tapatalk
Anybody with issues should contact Bassell, to get things fixed.
Sent from my iPhone using Tapatalk
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internal threads are metal. I believe only the radials have an insert on the female portion
Not if you bought them from Bassel.
whats a bassel?
The person selling these.
quality
[QUOTE=Guerra Cues "Luckily Chris Hightower had one set left of 3/8x10 done by Tom Migliore and I got them yesterday. I could not be more pleased."
For me, this is the only quality that should be considered. Do I like Tom's work? I have 4 sets of his mandrels. The quality is fabulous.
That would be all the mandrels I would ever need, but I want to try tapered ones. But if they are not up to that same quality standard, why bother? I can do "pretty good" without them.
I anxiously await my Radial thread mandrels from Bassel, which I am assured will be here soon. We will see.
Robin
[QUOTE=Guerra Cues "Luckily Chris Hightower had one set left of 3/8x10 done by Tom Migliore and I got them yesterday. I could not be more pleased."
For me, this is the only quality that should be considered. Do I like Tom's work? I have 4 sets of his mandrels. The quality is fabulous.
That would be all the mandrels I would ever need, but I want to try tapered ones. But if they are not up to that same quality standard, why bother? I can do "pretty good" without them.
I anxiously await my Radial thread mandrels from Bassel, which I am assured will be here soon. We will see.
Robin
The sanding mandrel saga
To recap previous events, I had ordered these mandrels months ago, but finally asked Bassel for a refund after the months-long delay in delivery, but he convinced me to wait because they were "almost finished" and he was sure I would be happy with them. I'm a very patient fellow, so I agreed. I also agreed because he could not refund me at that time since he had just paid his taxes and was kind of short on cash right now, so I would have to wait for any refund 'til he was a little more squared away. Not good.
So I finally got em!!
The mandrels are very crude. One half has a chip in it's face. A couple weeks ago I read here that someone else was returning their set for the same problem. Was I sent the same set? Don't know.
The outside diameter is not ground round, but rather, comprised of a series of small flats, as if it was ground while not turning, then turned a little, then another grind, turn a little, make another grind, turn, grind, etc. If you turn the mandrel while gripping it with calipers, it goes bumpbumpbumpbump. It's not round. Facets may look good on diamonds but less so on sanding mandrels. Unbelievable.
I cannot imagine why on earth they were made this way.
They are also not tapered, which was the main desirable design feature.
I would love to post photos but my camera is not up to capturing the exquisite detail of these parts. I will try to get help with this...it's too good to miss.
They are really terrible.
Some while ago, Bassel mentioned a CNC machine that he wanted to add to his product line. I wrote him and mentioned that I was interested, and asked about price and possible delivery time. I was told that he was kind of short on development cash but if I would just please advance him 5 grand, I would get a nice discount on my machine when he had it all figured out. This seemed just too flakey, so I declined his generous offer. Good thing. What a joke!!
In another thread, a highly respected cuemaker posted here that he felt products offered for sale by Custom Cue Lathes were not fully developed and had known problems, and that Bassel was aware of this, but he persisted in selling these products anyway. I don't recall the exact words used, but it was along the lines of "unfair and dishonest". It seems to me he was right on the money. How can you sell something with known problems???
His thread was deleted here although it seemed to me by the number of complaints by others and the weak excuses given by Bassel that perhaps his criticism was accurate. I wonder if my post will have the same fate?
I will try very hard to photograph these gems before I return them. This really deserves to be shared.
I think Bassel is full of excuses, but not much substance.
There is no way that Bassel could have not been aware of the poor quality product he was sending me. It gives me no pleasure to report this.
Robin Snyder
To recap previous events, I had ordered these mandrels months ago, but finally asked Bassel for a refund after the months-long delay in delivery, but he convinced me to wait because they were "almost finished" and he was sure I would be happy with them. I'm a very patient fellow, so I agreed. I also agreed because he could not refund me at that time since he had just paid his taxes and was kind of short on cash right now, so I would have to wait for any refund 'til he was a little more squared away. Not good.
So I finally got em!!
The mandrels are very crude. One half has a chip in it's face. A couple weeks ago I read here that someone else was returning their set for the same problem. Was I sent the same set? Don't know.
The outside diameter is not ground round, but rather, comprised of a series of small flats, as if it was ground while not turning, then turned a little, then another grind, turn a little, make another grind, turn, grind, etc. If you turn the mandrel while gripping it with calipers, it goes bumpbumpbumpbump. It's not round. Facets may look good on diamonds but less so on sanding mandrels. Unbelievable.
I cannot imagine why on earth they were made this way.
They are also not tapered, which was the main desirable design feature.
I would love to post photos but my camera is not up to capturing the exquisite detail of these parts. I will try to get help with this...it's too good to miss.
They are really terrible.
Some while ago, Bassel mentioned a CNC machine that he wanted to add to his product line. I wrote him and mentioned that I was interested, and asked about price and possible delivery time. I was told that he was kind of short on development cash but if I would just please advance him 5 grand, I would get a nice discount on my machine when he had it all figured out. This seemed just too flakey, so I declined his generous offer. Good thing. What a joke!!
In another thread, a highly respected cuemaker posted here that he felt products offered for sale by Custom Cue Lathes were not fully developed and had known problems, and that Bassel was aware of this, but he persisted in selling these products anyway. I don't recall the exact words used, but it was along the lines of "unfair and dishonest". It seems to me he was right on the money. How can you sell something with known problems???
His thread was deleted here although it seemed to me by the number of complaints by others and the weak excuses given by Bassel that perhaps his criticism was accurate. I wonder if my post will have the same fate?
I will try very hard to photograph these gems before I return them. This really deserves to be shared.
I think Bassel is full of excuses, but not much substance.
There is no way that Bassel could have not been aware of the poor quality product he was sending me. It gives me no pleasure to report this.
Robin Snyder
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Robin
First of all, I told you and posadas numerous of times that the mandrels will not be tapered, tapering 3/4" carbide sleeve will only change the diameter by 0.003"-0.004" and will make absolutely no difference. The 2 things I know where right about the set you received are its it true concentric, and will do it's job, I am not sure why it didn't have the smooth round finish like all the other sets I got made, but the guy assured me that it will not effect the performance. Robin, if you don't like it just send it back, no need for the insults and quoting statements from over a years ago, besides, I didn't force you to buy anything, in fact, that for the farce that you quoted someone from past thread which is completely false tells me that you are more interested on the gossip side than the actual products.
I have taken on the mandrels project to provide a good and much affordable product than the competition, but it seems like the only thing you are interested in is gossip, I will not waste my time replying to hurtful and untrue accusation, jus mail it back and I will give you your money back, you are completely out of line to say that all my products are crap, only based on a set of mandrels, that you are claiming they are horrible, I will be more than happy to post a video showing the runout and how concentric they are. I guess appearance is more important for you. If you want a refund, I expect a tracking number by tomorrow.
Ps: based on the attitude and clear intensions you have shown towards me, you are no longer welcome to buy anything else from any current or future customcuelathes products. All my current customers now that I am always truthful and always do the right thing even if it takes a while.
I will post some pictures of the 2 sets I am shipping today, so everyone can see what they look like finished
Regards
---
- Sent from my iPad using Tapatalk
First of all, I told you and posadas numerous of times that the mandrels will not be tapered, tapering 3/4" carbide sleeve will only change the diameter by 0.003"-0.004" and will make absolutely no difference. The 2 things I know where right about the set you received are its it true concentric, and will do it's job, I am not sure why it didn't have the smooth round finish like all the other sets I got made, but the guy assured me that it will not effect the performance. Robin, if you don't like it just send it back, no need for the insults and quoting statements from over a years ago, besides, I didn't force you to buy anything, in fact, that for the farce that you quoted someone from past thread which is completely false tells me that you are more interested on the gossip side than the actual products.
I have taken on the mandrels project to provide a good and much affordable product than the competition, but it seems like the only thing you are interested in is gossip, I will not waste my time replying to hurtful and untrue accusation, jus mail it back and I will give you your money back, you are completely out of line to say that all my products are crap, only based on a set of mandrels, that you are claiming they are horrible, I will be more than happy to post a video showing the runout and how concentric they are. I guess appearance is more important for you. If you want a refund, I expect a tracking number by tomorrow.
Ps: based on the attitude and clear intensions you have shown towards me, you are no longer welcome to buy anything else from any current or future customcuelathes products. All my current customers now that I am always truthful and always do the right thing even if it takes a while.
I will post some pictures of the 2 sets I am shipping today, so everyone can see what they look like finished
Regards
---
- Sent from my iPad using Tapatalk
Bassel- You know, for a second there, it sounded like you were threatening me and saying you would not refund me if I did not provide you a tracking number by tomorrow. That's not what you're saying, is it? I'm asking you right now. Simple language. Is that what you are saying?
After I waited for months?
I'd like everyone to hear this right here on the forum. I'm detecting a bad odor.
I think your tone speaks for itself this time just as it has in the past.
You have failed to provide a good product. The price was never the issue.
These mandrels were available elsewhere but I decided to give you a try since you were the new guy. I love diversity; it seemed like the right thing to do.
You said from the get-go you were selling tapered mandrels. You said you had solicited and received the opinion of other cuemakers that tapered mandrels were the way to go and that's what you were going to do. You failed to do this. You can't go back on your word like this just because you don't think the taper is needed. You advertised one thing and (finally) delivered another.
Nor can you site concentricity, or any other single attribute as the only one that matters. You can't just blow by the very poor build quality of this product. You admit that you don't know why mine was not smooth like all the others you sent out? Look, I care about the one I received, not what you sent others. Smooth is obviously what we want here, I mean, that's the whole point!!
No mention of the large chip out of the face of the mandrel? You can't be serious.
Now then, which part of what I said is gossip? Everything I said is true! I think you have embarrassed yourself by your own words and actions. No one else is to blame.
Robin Snyder
After I waited for months?
I'd like everyone to hear this right here on the forum. I'm detecting a bad odor.
I think your tone speaks for itself this time just as it has in the past.
You have failed to provide a good product. The price was never the issue.
These mandrels were available elsewhere but I decided to give you a try since you were the new guy. I love diversity; it seemed like the right thing to do.
You said from the get-go you were selling tapered mandrels. You said you had solicited and received the opinion of other cuemakers that tapered mandrels were the way to go and that's what you were going to do. You failed to do this. You can't go back on your word like this just because you don't think the taper is needed. You advertised one thing and (finally) delivered another.
Nor can you site concentricity, or any other single attribute as the only one that matters. You can't just blow by the very poor build quality of this product. You admit that you don't know why mine was not smooth like all the others you sent out? Look, I care about the one I received, not what you sent others. Smooth is obviously what we want here, I mean, that's the whole point!!
No mention of the large chip out of the face of the mandrel? You can't be serious.
Now then, which part of what I said is gossip? Everything I said is true! I think you have embarrassed yourself by your own words and actions. No one else is to blame.
Robin Snyder