I received a refund when they calcelked last year. The "IT'S TOO MUCH WORK TO DO IT NOW" is nonsense. They have to be short in cash...nothing else explains this. Going to piss off a lot of people.You do know that Alan gave everyone an opportunity several times to get their money refunded in the past few months.
I received my refund a couple of months ago.
My son got his refund 6 months ago.
I figured I could always register again if it was going to happen.
Contact your credit card companies and request a charge back...nobody should have their money held hostage a year.