O
onepocketchump
Guest
nipponbilliards said:Thank you very much for your insight, and the kind words. Much appreciated. It means a lot coming from you.
When you decided to disclose that the Instroke cases were made in Taiwan, did you receive a lot of resistance from your colleagues?
Most people could not easily associate outstanding quality to "made in Taiwan," what made you decide to take that approach?
I am wondering if it was difficult to make sure the factory in Taiwan could meet your standards especially in the long run? Did you have any problem with them meeting your deadline?
Thank you.
Richard
I never hid that the cases were made in Taiwan once they were primarily made there. Yes, I received grief from some customers over it but I was able to educate them and prove the quality. At the beginning it was tough just like all first runs are tough. But eventually they understood what I wanted in terms of quality and stepped up to learn how to produce that quality. Sometimes there were delivery issues, resulting from anything to miscommunication to natural disasters but no more or less than I experienced producing goods in several other countries.
My advice to anyone who wants to produce anything in a thrid party factory is to go there and oversee the initial production and sampling from start to finish. Nip any problems in the bud and show the factory workers what you want, exactly what you want and what you expect. You will get better products, more respect, less headaches and less BS if you do that. It is up to you to know every step of the production and the costs associated with each step so that you know what a fair price to pay for the quality level you expect is.
I also advise anyone who can afford it to have their own person permanently assigned to quality control at the factory to insure that the goods leaving the dock are, in fact, exactly as you want them. This is supremely important on many levels.
Basically though, good input gets good output. There is no reason a JossWest cannot be made in Taiwan other than they don't know how to yet.
For what it's worth, I have seen cues in Taiwan that rival SouthWest in fit, finish, and hit. Cues that could easily take a place among the best America or anywhere else has to offer. These cues are sold in Taiwan for $200-$500US. They won't sell here for that because who would pay $200-$500 for a Taiwanese plain cue? Well boys and girls, you already are paying $200-$1000 for cues that come from China and Taiwan.
I chose to have the cases made in Taiwan because there is a family there with 30 years of casemaking experience whom I believed could build the Instroke case to my specifications. Not only did they do it to my specs they improved on my design. I did not care one bit about the stereotype, I cared about the quality of the cases and I knew that no one would care if the quality was there. I was right.
People, buy a cue because you like the cue. Judge it based on it's merits and forget about the soil it was supposedly made on. Hell, buy a cue because you like they guy who made it and you want to support him before you buy a cue or don't buy a cue because of a little sticker that says "Made in X" that's all just political bullshit. The world is global now, think globally and act locally.
John