The "halmer" case

Wow.

I'll be in touch with you when I get money for a tooled case for sure.

Great to hear about the extensive customer service and feedback along the way. Customer service is paramount...
 
Ok jimmy u gona get a beast of a case! N I hope ull never sell it ! Cause it will be super... I need about 14 days... N it's in the beautifull poolroom u have;)
 
If you like I can send the money you paid me to Roger. He can turn around the orders faster than we can. You can keep the loaner case I just sent you.

Roger has exceptional customer service Danny and you should be well taken care of.

I will even pitch in an extra $50 towards your case with him as pennance for not serving you as you deserved. As well I will share with roger my method to customize the lid as we discussed so that he can also do that for you if you would like him to.

Just let me know if you would like this and I will make the arrangement with roger to let him know what you ordered from us. After that you and him can work it out.

Best,

John
 
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