Trade deals that have gone bad without it being either parties fault.

J

justinb386

Banned
Lets say for example that 2 AZ members do a trade, and ship the cues out to each other at the same time.

They both receive the cues, but one of the parties is not happy with the cue, so the trade gets voided, and both parties ship the cues back to each other.

One of the parties receives the cue back, but the other cue gets lost, stolen, or broken (by mis-handling by the carrier, USPS, UPS, or FED EX for example).

When trading, does USPS, UPS, or FED EX actually approve insurance claims on an item that you can't really prove the value of (if they were to lose it, or it gets stolen, or damaged in transit for some unknown reason)?

This is what scares me most about trading.

I can for for the insurance on an item, but what if it never gets to the person that I am trading with?

Then I am out the cue, and I am required to ship the cue (that I received from the person) back to them.

It is nobody's fault, but now I would be without my cue, and possibly unable to get an insurance claim because I have no way to prove the value of the cue that I shipped (because I was not paid for it).

Thanks for any replies on experiences that you have had with this type of really sad situation, and if the carrier paid your insurance claim or not (and how you were able to prove the items value, if they did approve your claim)?

Thanks
 
I have not gone through this, but I would say if you insure it for $2000 and you pay the asking premium for that $2000 it does not matter what they think the value is. They gave you the responsibility to insure it and you gave them the responsibility to deliver it safely.

Now if they wanted to appraise it themselves and decide what you should insure it for and then charge you the premium based on that then more power to them. Otherwise, they left that decision on you.
 
Skippy27 said:
I have not gone through this, but I would say if you insure it for $2000 and you pay the asking premium for that $2000 it does not matter what they think the value is. They gave you the responsibility to insure it and you gave them the responsibility to deliver it safely.

Now if they wanted to appraise it themselves and decide what you should insure it for and then charge you the premium based on that then more power to them. Otherwise, they left that decision on you.
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Yeah...would be nice if it actually worked that way.

They'll require proof of value for an insurance claim. That would be a tough situation and if it's not a production cue with any easily ascribable value, then it might be an uphill battle.
 
slide13 said:
Yeah...would be nice if it actually worked that way.

They'll require proof of value for an insurance claim. That would be a tough situation and if it's not a production cue with any easily ascribable value, then it might be an uphill battle.
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Yeah, this is exactly why I am so scared to trade. If my cue gets lost or stolen, or damaged on its way to the person, then I am pretty much screwed I think. I was not paid for the cue, so I have no way to prove its value, right?
 
Proof of value is where they get you, unless of course you have an estimate by a renowned expert like myself
 
Skippy27 said:
I have not gone through this, but I would say if you insure it for $2000 and you pay the asking premium for that $2000 it does not matter what they think the value is. They gave you the responsibility to insure it and you gave them the responsibility to deliver it safely.

Now if they wanted to appraise it themselves and decide what you should insure it for and then charge you the premium based on that then more power to them. Otherwise, they left that decision on you.
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It could not be handled this way. I could insure a 20 dollar cue for 2000, send it to a buddy who proceeds to run over the package then files a claim that it was damaged. People will do stuff like this and it's why insurance claims are as hard as they are.
 
Dockter said:
It could not be handled this way. I could insure a 20 dollar cue for 2000, send it to a buddy who proceeds to run over the package then files a claim that it was damaged. People will do stuff like this and it's why insurance claims are as hard as they are.
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I guess it makes it kind of pointless to even insure a shipment when doing a trade deal, and it is just pure gambling, even though, 99% of the time, the shipment will probably be just fine. It is still scary to trade through the mail. Much safer to try to get a trade locally I guess.
 
I have never had to file an insurance claim thankfully(maybe once, now that i think about it)...but i have heard that FedEx is easier to deal with then USPS, when it comes to insurance claims.
 
justinb386 said:
I guess it makes it kind of pointless to even insure a shipment when doing a trade deal, and it is just pure gambling, even though, 99% of the time, the shipment will probably be just fine. It is still scary to trade through the mail. Much safer to try to get a trade locally I guess.
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Honestly it's almost worthless to insure your items period sadly. Even if you pay for an item and have the receipt of the value expect at least 2 denials and a bunch of back and forth. I've seen more denied then I have recovered.

I had a 200 dollar item missing, package said damaged, there was nothing in the package. I bought it new so had the receipt. I had the item go from 6 pounds to a few ounces yet it took 7 months for me to get 150 dollars back. I'm not sure how they came to the answer that it was only worth 150 but that's what I got.
 
I have had race car parts and know others in the same business that have filed claims with UPS. The only time it got problematic is if they thought something was damaged due to improper packing. They will actually show how your item should be packaged so it should arrive safely. The items that UPS reimbursed us for either paid the sale price or a replacement price, some claims being as high as $4k. The last claim was probably 10 years ago so some things could have changed, we were also daily shippers of product and had a UPS account, weigh station, etc......
 
fastone371 said:
we were also daily shippers of product and had a UPS account, weigh station, etc......
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^^ That makes a big difference, if you are a known account with the carrier.

One idea for the casual shipper, who is shipping an expensive item, is to look into having someone with a large account ship the item for you...

Shipping companies want to keep their good customers happy, and are more likely to pay claims to these larger customers.
 
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