Trade in Policy for Cues

Cuedog

Cuedog

CUE BALL INCOMING!!!
Silver Member
Does anyone have a trade in policy for cues that works well? Can you elaborate on how it works? Thank you for any help you can provide.

Gene
 
No

Cuedog said:
Does anyone have a trade in policy for cues that works well? Can you elaborate on how it works? Thank you for any help you can provide.

Gene
Click to expand...

No policy works well. No policy will satisfy everyone. Even if you pay MORE for the cue than you sold it for you will be b*tched at for it.

We try to avoid trade ins under $200 since they are too hard to sell.
We try to avoid trade ins with pool player drama assoiciated with it.
We try to avoid trade ins with customers with a problem history.
We try to avoid trade ins from cue companies that no one has heard of.

We currently won't take most Meucci or Dale Perrys because the values have plummetted.

If I had it to do all over again I would make everyone sign a contract with our trade in policies. Something like 75% of purchase price for cue priced $100 higher. and have deductions for warped cues or dings etc. No perfect system. Everyone will claim you are ripping them off. I just offer them any cue in the case for free if they pay my electric bill for one month.

Sorry I dont have a good answer Gene. One suggestion I would love to try is to have a consignment case. They set the price and you pay them when it gets sold. They would eventually understand how hard business is and have to take responsibility for their own asking prices. So you avoid the trading in altogether. Just take a 25% commission when it gets sold. Let us know what you decide to do!
 
Very Helpful. I appreciate you taking time to reply. I just wish more would do the same in here. Would be nice.

Gene
 
Cuedog said:
Does anyone have a trade in policy for cues that works well? Can you elaborate on how it works? Thank you for any help you can provide.

Gene
Click to expand...

Hello Gene, I have a trade-in policy for any cues that I sell. It works like this, when a customer purchases a cue they are told about my trade-up policy. This policy allows a customer to purchase a lower end cue and at a later date trade the cue back in for another cue that costs at least $100 more than the cue being traded-in would have cost new.

The amount of the trade-in depends on the condition of the trade-in cue at the time of trade-in. If the cue is 95% or better the customer will get 75% of their original purchase price from the trade-in cue to use for the purchase of a new cue. If the cue is less then 95% the trade-in price will be reduced accordingly.

I will then clean-up the cue that was traded-in myself and resell it at a discounted price because it is used. This policy allow me to make money off the cue twice and it allows the buy to dispose of something they do need.

Gene, many people like the opportunity to get trade-in value out of their old cues, and I never have a problem selling the used cues, because of all the young people and new league players looking for their first cue.

By the way, I do not not allow trade-in for cues I sold used.

Have a good day!!!!
 
cueandcushion said:
No policy works well. No policy will satisfy everyone. Even if you pay MORE for the cue than you sold it for you will be b*tched at for it.

We try to avoid trade ins under $200 since they are too hard to sell.
We try to avoid trade ins with pool player drama assoiciated with it.
We try to avoid trade ins with customers with a problem history.
We try to avoid trade ins from cue companies that no one has heard of.

We currently won't take most Meucci or Dale Perrys because the values have plummetted.

If I had it to do all over again I would make everyone sign a contract with our trade in policies. Something like 75% of purchase price for cue priced $100 higher. and have deductions for warped cues or dings etc. No perfect system. Everyone will claim you are ripping them off. I just offer them any cue in the case for free if they pay my electric bill for one month.

Sorry I dont have a good answer Gene. One suggestion I would love to try is to have a consignment case. They set the price and you pay them when it gets sold. They would eventually understand how hard business is and have to take responsibility for their own asking prices. So you avoid the trading in altogether. Just take a 25% commission when it gets sold. Let us know what you decide to do!
Click to expand...
Most of the "try to avoid" trade ins make a lot of sense, but one of the reasons I thought this would work is because I would be looking for players with the modest pockets to purchase a Players, Action, Lucasi etc., and then look to trade it up. Some of the theories associated with trading is that:
~ The customer will upgrade as it becomes affordable.
~ Plays more because he now owns his own cue.
~ Will come back to you for his next cue based on built in revenue in his current cue and a definite buyer.

I have played around with this in the past with no set rules. Set rules on a sign would squash a lot of the problems, but of course, not all.

With the lower end cues, I would almost always suggest that they just keep it but allow me to change the ferrule and tip so that it could be used for a break cue. Or they could sell it for more than I would be able to give them by finding a buyer. Ultimately, we were always able to come to some agreement where both parties were at least happy with the deal if not completely satisfied. I also give them 24 hours to go back on the deal just in case they have buyer's remorse.

On the other hand, I'm not so sure I like the consignment of cues. Seems to me that there is too much room for problems there. I guess there is good and bad with a program like that. I'll have to re-think that.

Thanks again,

Gene
 
manwon said:
Hello Gene, I have a trade-in policy for any cues that I sell. It works like this, when a customer purchases a cue they are told about my trade-up policy. This policy allows a customer to purchase a lower end cue and at a later date trade the cue back in for another cue that costs at least $100 more than the cue being traded-in would have cost new.

The amount of the trade-in depends on the condition of the trade-in cue at the time of trade-in. If the cue is 95% or better the customer will get 75% of their original purchase price from the trade-in cue to use for the purchase of a new cue. If the cue is less then 95% the trade-in price will be reduced accordingly.

I will then clean-up the cue that was traded-in myself and resell it at a discounted price because it is used. This policy allow me to make money off the cue twice and it allows the buy to dispose of something they do need.

Gene, many people like the opportunity to get trade-in value out of their old cues, and I never have a problem selling the used cues, because of all the young people and new league players looking for their first cue.

By the way, I do not not allow trade-in for cues I sold used.

Have a good day!!!!
Click to expand...
That sounds like a bit more organized program than I have currently, believe it or not. I will be adopting your program and will be adding a bit more details. I am trying to put together something that would be a great model so that I can launch it in the form of POS signage and flyers.

Thanks for your input Craig. If you have any additional details that may be valuable, please feel free to contact me at cueandcushion@aol.com.

Gene
 
Trade-ins

I don't think you can have a set policy. There are too many variables. Experience has to dictate what a trade is worth. You need to have a good feel for what you can sell it for.
I don't like taking in trades, but will, most times, make the customer an offer. I tell them that, like cars, they could probably get more for the cue selling it on their own. If they're not trying to negotiate the price of the new cue, you have extra room to play with.
 
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