Unable to log in using new iPhone. Any ideas?

Rubik's Cube

Rubik's Cube

Pool Ball Collector
Silver Member
Good afternoon, everyone. :)

For some strange reason I am unable to log on to AZB using my new iPhone (well, new to me, it's actually an iPhone 6).

I've searched for possible solutions online and tried every single tactic suggested to no avail: cleared the cache, history and cookies; changed my password; adjusted the Safari settings every which way; even restored to factory settings. Nothing has worked. :(

All advice gratefully received.
RC.
 
Hello, RC!

Have you tried downloading and going through the Tapatalk app, sir?




Sent from my iPhone using Tapatalk
 
If you bought that old an Iphone, best to do a data wipe on the browser, or factory reset, if there is that option. Who knows what junk is in it.

By the way, can you log into any other website with the browser? If so, there's no reason you shouldn't be able to log in with your username and password here.

All the best,
WW
 
Thank you so much for all your kind help and suggestions, gentlemen. Problem solved! :)

It turned out to be a keyboard issue. I changed the settings from English UK to English US and everything worked just fine. I suspect there was a problem with the apostrophe in my username or one of the symbols in the password.

Best wishes,
RC.
 
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