Not sure if everyone knows this, but Jeff Black - the same guy behind the ABIA, INSTALL GURUS, AND IC BILLIARD CLOTH is the person that runs used-pooltable.com.
Jeff called me a couple of weeks ago because he got a call from someone in my area that needed to have a table moved from the basement to the garage in order to have the basement area mud-jacked. Turns out it was a one-piece slate, but the move was easy so we did it anyway. To make up for this oversight Jeff gave me two free months of listings on used-pooltable.com.
Well, the other day I checked the listing and it had my company name, etc, but had the wrong phone number. I thought it was just a mistake so I sent him an email. Then I find out, that it's a "Vumber" (a virtual phone number) that rings to my phone. He said they did that to "track productivity".
I use a "Vumber" for my business, so I'm familiar with how they work. This gives Mr. Black the ability to set any calls ringing through that number to go straight to voicemail that only he has access to.
To be perfectly clear, I'm not making any accusations, but I just wonder how many installers that list on this website know this information. I'm definitely not comfortable with anyone having access to my customers and their contact information. Buyer beware.
Jeff called me a couple of weeks ago because he got a call from someone in my area that needed to have a table moved from the basement to the garage in order to have the basement area mud-jacked. Turns out it was a one-piece slate, but the move was easy so we did it anyway. To make up for this oversight Jeff gave me two free months of listings on used-pooltable.com.
Well, the other day I checked the listing and it had my company name, etc, but had the wrong phone number. I thought it was just a mistake so I sent him an email. Then I find out, that it's a "Vumber" (a virtual phone number) that rings to my phone. He said they did that to "track productivity".
I use a "Vumber" for my business, so I'm familiar with how they work. This gives Mr. Black the ability to set any calls ringing through that number to go straight to voicemail that only he has access to.
To be perfectly clear, I'm not making any accusations, but I just wonder how many installers that list on this website know this information. I'm definitely not comfortable with anyone having access to my customers and their contact information. Buyer beware.