Just received my cue and it has a 1/4 ding in the forearm. Do I need any paperwork from the sender or can I just go in to the post office? Thx, John
USPS insurance claim
- Thread starter brokenarrowjbe
- Start date
i have been dealing with this same issue for a while now, and there are some catches....
I had a cue arrive all dinged up, and the box was also damaged. I contacted the USPS and they told me I needed to get with the seller, pay to ship the cue back, and that he had to file the claim. So I took a bunch of photos, and mailed it back.
The seller got it back and attempted to file a claim, and they would reimburse him for the insured value, and he could refund me, but they would keep the cue. Instead the seller and I agreed to get the maker to refinish it, and he would send it out as soon as it was done..... that was 6 mos ago.....
so, bottom line... Only the shipper can file the claim.
and let me know how it works out....
D
I had a cue arrive all dinged up, and the box was also damaged. I contacted the USPS and they told me I needed to get with the seller, pay to ship the cue back, and that he had to file the claim. So I took a bunch of photos, and mailed it back.
The seller got it back and attempted to file a claim, and they would reimburse him for the insured value, and he could refund me, but they would keep the cue. Instead the seller and I agreed to get the maker to refinish it, and he would send it out as soon as it was done..... that was 6 mos ago.....
so, bottom line... Only the shipper can file the claim.
and let me know how it works out....
D
The maker was the shipper, so that limits the number of people involved. Thanks for the info, John
6 months is a long time.....
6 months is a long time.....
I had purchased an OB-2 shaft and it arrived with the package obviously damaged. It was stamped "damaged in shipment". I went to my local Post Office and was told that I had to either ship it back to the sender so that he could file a claim, or that I could file a claim but had to have the shipper send me the Post Office insurance receipt. Since it was easier for the shipper to send me the receipt, that's what I did. The whole process took about two months before I received payment from the Post Office.
Two months???? &^%&^%^&$%