To the ebony issue when I was placing my order with Southwest I asked that question and Laurie didn't have any ebony that she trusted. Nevada is a very dry climate and I have read in other posts that they may have had some issues with the ebony that they had, Laurie did tell me that she didn't trust the ebony she had at the time and if I wished to wait I could until it had aged . I wasn't set on ebony I just asked the question. I actually have to give kudos to Laurie for not building a cue from a material she may feel is inferior or not ready just to make the sale. It solidifies Southwest's and her reputation by doing so. As for Southwest basically having one design in there high end cue and probably only offering the basic design with optional rings, wrap and points you can make the argument that they should have figured out how to do it right. I don't know Laurie but I have spoken to her on the phone and I get the distinct impression that nothing is leaving the Southwest shop that is sub great.