just a question for us Azers

[tbayplayer]

Any one ever had a problem with the vinyl bunching up or rippling on a sterling wave case? I have a case that has done this on the back side....bought it in vegas at the VNEA's from a dealer there this year. I tried to contact Cue Sight via email to see if this has been a problem and never heard back, any suggestions?

 

[TX Poolnut]

I have never had that happen to me.

 

[CocoboloCowboy]

Contact Matt Carter @ Sterling Gaming, @ 1-877-283-7444. As far as I am concerned Matt has a very good history of standing 110% behind what they sell.

 

[tbayplayer]

Contact Matt Carter @ Sterling Gaming, @ 1-877-283-7444. As far as I am concerned Matt has a very good history of standing 110% behind what they sell.

I just sent sterling gaming an email, thank you for the help I appreciate it

 

[CocoboloCowboy]

Phone calls work 110% better, as e-mail are most answered daily in many businesses.

 

[mmwtdh]

Phone calls work 110% better, as e-mail are most answered daily in many businesses.

Yup..............

 

[CocoboloCowboy]

So did you call. did the problem get fixed?

 

[tbayplayer]

good news

So did you call. did the problem get fixed?

No I didnt call, I emailed and Matt emailed back this morning, shipped the case back and they are going to fix it up or send me a new one......great customer service I would say

 

[CocoboloCowboy]

Simple as 1, 2, 3. Crograts!

 

[pooltchr]

Carter is one of the good guys! Sterling is nothing, if not the absolute best at taking care of their customers, and standing behind their products.

Steve