I own a Sugartree, and after using Predators, OB, Wes Hunter, Scruggs, and a Josey, I've found that FOR ME, I've found the best hitting/playing combination I can find. I'll never knock a guy that believes a Mosconi Wal-Mart cue is the nuts, just as I would expect guys that aren't into custom cues shouldn't knock us custom users for liking what we like.
Here's what I know based on my experience with both types of cues. Cues are made of wood, which is a highly inconsistent variable. So, you can find a Predator, or even a very lower end cue that happens to have that perfect piece of wood that makes it a great player. You can also find a high end custom cue with the old growth shaft wood, and hand selected materials that for some reason, just doesn't play well. I've seen both extremes. The greatest hitting/playing cue I've ever come across was a friends Lucasi that he discovered in a pawn shop for $75! And I've played with cues that cost well over 5K that played like logs!
That being said, why then do I favor my Sugartree and other high end custom cues? It's all about the process in which they're being made, but mostly the wood selection process. Custom cue makers generally are so very selective with the materials they use, that only a very small percentage of the materials available, are deemed good enough to use in their products. I like to know that the shafts that came with my Sugartree have come out on the top and have made it into an elite and small number of examples that may have started with hundreds and maybe thousands of samples. I know that the materials used my my cue, and the thought and planning that went into the process of making my cue....................is the best of the best in the eyes of Eric Crisp. Subjective, yes, but when you find a cue maker that you believe in and trust, it's everything. I trust Eric enough to be in his shop turning out a product that he's satisfied with, and I believe that it takes lot's to impress or satisfy Eric. As for other lower end cue makers, I believe that their standards when it comes to materials used, and the process in making a cue, isn't as high as with custom cue makers. That being said however, even with a lower set of standards, and even with materials that a custom cue maker would discard.......................you can sometimes still end up with one hell of a cue. Maybe just less likely.
There's a reason why a Mercedes costs much more than a KIA. But the truth of the matter is, you can get where you wanna go in a KIA just as successfully as with a Mercedes. But you're gonna feel better in the Mercedes. And FEEL, is more than half the game as far as I'm concerned.
dave