If I send it back I would expect they'll just add the weight bolt and ship it back, no?
The weight bolts are on the way free of charge...
i dont know
look at it from their side
they have lots of cues in the weight you want
they want you to be happy
so you buy a cue case
then kamui chalk
tip tool
when you buy a table
set of aramith pro
you get the idea
they want you as a customer
i would discuss that with them
also even if they did the weight bolt thing
i would think they are better at it than you
no disrespect intended
just my 2 cents