This is what a recently sent package looked like upon arrival. There will be a pvc tube inside the box whenever I send out another cue or shaft.
At least the shaft came out of the box unblemished.
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I had this happen to me with round tubes. The package rolled off a belt somewhere in east bumfrig - then ends up tossed into a bin marked, "undeliverable." Tracking wasn't working either. Apparently the tube was on the belt rolling back and forth from side to side of the belt. The laser readers couldn't read it. So at 2 weeks of sweating - both my buddy and I started calling about once an hour demanding to speak to each person's supervisor. Went up the chain as far as we could. Apparently they have a specialist that is used in these situations. (They won't tell you that) We broke them down over a 3 day period. That's who they said was going to handle it. No tracking still. It ended up at my house 2 days later! The part where it went into an undeliverable tote was explained to both of us. Now I ship a tube inside a triangle, or square box. Lesson learned. I hope this helps someone else not have to go through what I did. BTW - it was a 3 thousand dollar cue!
I do not understand how you can pay for a certain amount of insurance coverage value then when USPS drops the ball they decide how much restitution they will make regardless of the insured value. I can understand USPS not paying a $10,000 claim on a happy meal toy because thats what you had it insured for and they lost it but your claim does not sound unreasonable. I know that UPS is pretty good about this, if they damaged something in transit they will pay out the claimed value on the damaged goods, at least with legitimate claims and values. What USPS is doing is akin to an insurance company giving you a used Ford Focus because someone stole your brand new AMG Mercedes Benz.
This is what a recently sent package looked like upon arrival. There will be a pvc tube inside the box whenever I send out another cue or shaft.
At least the shaft came out of the box unblemished.
Sent from my Nexus 6P using Tapatalk
I do not understand how you can pay for a certain amount of insurance coverage value then when USPS drops the ball they decide how much restitution they will make regardless of the insured value. I can understand USPS not paying a $10,000 claim on a happy meal toy because thats what you had it insured for and they lost it but your claim does not sound unreasonable. I know that UPS is pretty good about this, if they damaged something in transit they will pay out the claimed value on the damaged goods, at least with legitimate claims and values. What USPS is doing is akin to an insurance company giving you a used Ford Focus because someone stole your brand new AMG Mercedes Benz.
Huh? Market value is market value, and that is what the cue sold for on ebay (by definition - it was the price a willing seller sold to a willing buyer for). Why should the USPS pay more than that? This is insurance - you can only insure something for its value. It is not a $500 bet on whether or not they get it there.
Huh? Market value is market value, and that is what the cue sold for on ebay (by definition - it was the price a willing seller sold to a willing buyer for). Why should the USPS pay more than that? This is insurance - you can only insure something for its value. It is not a $500 bet on whether or not they get it there.
I agree with your point about USPS not paying more than market value. However, USPS does not always pay market value for claims. See my previous post. In my case, USPS only paid me $35 for an item they lost, even though it sold for $50. It was still only a $15 hit but I feel for the people who take a much bigger hit on insurance claims or worse, those who are unable to get USPS to pay a valid claim at all.
Huh? Market value is market value, and that is what the cue sold for on ebay (by definition - it was the price a willing seller sold to a willing buyer for). Why should the USPS pay more than that? This is insurance - you can only insure something for its value. It is not a $500 bet on whether or not they get it there.
UPS and Fedex are notorious for using every tactic possible for not paying claims.
They found the cue & i got it today, package & cue with no damage.
Many answers to questions about USPS insurance can be found here:
http://pe.usps.com/text/dmm300/503.htm#1063624
Specific to proving value:
3.2 Proof of Value
Either the mailer or the addressee must submit acceptable proof to establish the cost or value of the article at the time it was mailed. Proof of value should be submitted electronically or attached to the claim form under 1.5; otherwise, the claim cannot be processed. Other proof may be requested to help determine an accurate value. Examples are:
a. A sales receipt, paid invoice or bill of sale, or statement of value from a reputable dealer.
b. Paid repair bills; if the claim is for partial damage, estimates of repair costs or appraisals from a reputable dealer. Repair costs may not exceed the original purchase price.
c. Receipt or invoice for the costs incurred to buy a surety bond required to reissue a lost item.
d. Receipt or invoice of costs incurred for the reconstruction of nonnegotiable documents.
e. A copy of a credit card statement or other documentation indicating the amount paid.
f. For Internet transactions conducted through a Web-based payment network that offers payment services through a stored value account, provide a computer printout of the online transaction identifying the purchaser and seller, price paid, date of transaction, description of item purchased, and assurance that the transaction status is completed. The printout must clearly identify the Web-based payment network provider through which the Internet transaction was conducted.
They found the cue & i got it today, package & cue with no damage.