Horrible Experience with Ozone Billiards

Some comedic gems in this thread. Shakesea with the clear winner. Thread should have ended there :grin:
 
willy_wonka_sarcasm_meme.jpg
 
Oh man.... I have never had issue with Ozone.
 

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I would recommend listening to John Coltrane's "A Glove Supreme" to help you get through this.
 
A Gift

A young man wanted to buy a pair of expensive gloves for his
sweetheart's birthday. He went to an expensive boutique, bought
the finest gloves available, and asked the saleswoman to have
them delivered along with a note he had written. Unfortunately,
the clerk mixed up the order while wrapping the merchandise.
Instead of the expensive gloves, the clerk accidentally wrapped a
pair of panties and sent them to the young man's sweetheart along
with the following note which he had written.


Darling:
I have been trying desperately to come up with a special
gift for your birthday. I chose these because I noticed that you
are not in the habit of wearing any when we go out in the evening.
I would have chosen the long ones with buttons, but since your
sister wears the short ones which are so easy to remove, I wanted
to get the same style for you.

You may be concerned that these are a delicate shade, however,
the saleslady showed me a pair that she had been wearing for
three weeks and they were hardly soiled. She said that there are
a couple of important care considerations that I should mention
to you. First, when you take them off, remember to blow in them
before putting them away since they will naturally be a little
damp from wearing. Second, be sure to keep them on while
cleaning them so that they won't shrink.

The saleslady made such an impression upon me that I had her try
them on for me. She really looked great in them and I can just
imagine how great they are going to look on you. I decided to
mail these so that you would have them in time for your birthday.
I really hesitated because I wanted so much to be there to watch
you put them on for the first time. There is little doubt in my
mind that many other hands will have touched them before I see
you again. I can hardly wait to run my own hands over them or do
as the French do, and gently kiss them. I hope you really like
them and will wear them for me on Friday night.


p.s. The latest style is to wear them folded down with a little
fur showing.
 
I am not writing this to vent, but as a warning for everyone else. On February 3rd, I ordered to Kamui gloves from Ozone. I can't say I noticed whether they listed them as in stock or not. I kept checking the status and it was continuously pending shipment. I decided to call them on the 9th to get a status. She informed me they would receive the gloves on Friday the 10th and get them shipped. I should receive them middle of next week. I said OK. I checked the status again on the 13th and still pending shipment. I call customer service again, and she stated the gloves came in over the weekend and they would ship them by Wednesday. Again, I said OK. I called them today and she informs me the gloves will be in stock tomorrow and they will get them shipped right away. I understand things happen, but I won't do business with a company that straight-up lies to me. I canceled the order and ordered some gloves from Seyberts. Ozone no more for me!

That sounds really messed up. It looks like they do have a stock status listed on their page though, along with this other info too.

When you see availability as: Order with Saver or Ground Order with 2nd Day Air Order with Overnight Air
Usually ships the next business day 3-5 Days 2-3 Days 1-2 Days
Usually ships in 2-3 business days 5-8 Days Not Recommended Not Recommended
Usually ships in 3-4 business days 6-9 Days Not Recommended Not Recommended
Usually ships in 5-7 business days 1-2 Weeks Not Recommended Not Recommended
Usually ships in 1-2 weeks 2-3 Weeks Not Recommended Not Recommended
Usually ships in 2-3 weeks 3-4 Weeks Not Recommended Not Recommended
Usually ships in 4-6 weeks 5-6 Weeks Not Recommended Not Recommended

http://www.ozonebilliards.com/new-kamui-glove-left-hand-black-medium-kmglrh-blk-m.html

It still sounds like they lied to you though about receiving the gloves in stock over the weekend, and that is bad business to lie like that.
 
She informed me they received the gloves over the weekend. 3 days later they hadn't received them yet. You work in logistics, you don't know when you receive something in stock?

YOu should have looked at the stock info of the gloves on their page before ordering. Did it say "In Stock", or did it say something else?

Usually ships the next business day 3-5 Days 2-3 Days 1-2 Days
Usually ships in 2-3 business days 5-8 Days Not Recommended Not Recommended
Usually ships in 3-4 business days 6-9 Days Not Recommended Not Recommended
Usually ships in 5-7 business days 1-2 Weeks Not Recommended Not Recommended
Usually ships in 1-2 weeks 2-3 Weeks Not Recommended Not Recommended
Usually ships in 2-3 weeks 3-4 Weeks Not Recommended Not Recommended
Usually ships in 4-6 weeks 5-6 Weeks Not Recommended Not Recommended

Next time, you should check the stock status more carefully before placing an order.
 
They must have changed their policy, at one time Shawn said he didn't want anything up on the website that they didn't physically have in stock. Guess that changed at some point, sorry to hear about your experience.



Neil
 
I didn't even create a thread, but gave a review within a thread regarding a different pool-oriented company. I waited a whole month after my order, with the shipment not having arrived, before contacting the company. My email went unreturned when I did contact them. A few days later I left a voice message and it went unreturned. A few days after that I sent another email and was told, kindly I will add, that it would be shipped about a week later and that I would receive an email notifying me it was shipped and a complimentary gift. I will stress that I was very polite in all the interactions. About a week and a half later my shipment arrives...no email notification and no complimentary gift. Forum member KidDynomite went off on me for my review and accused me of slander, which is preposterous considering I told nothing but the truth.

If he doesn't criticize you for your review then shame on him.
 
I think the only way to salvage the OP's honor in this situation is to challenge an Ozone rep
to a duel by slapping him with a glove....
...oh, you don't have a glove yet? :scratchhead:
 
I think the only way to salvage the OP's honor in this situation is to challenge an Ozone rep
to a duel by slapping him with a glove....
...oh, you don't have a glove yet? :scratchhead:

Whatever happened to the good old days.....

With pistols at dawn...;)
 
i do not do any further business with anyone i catch lying to me. and tend to not when i hear of it from someone else as well.

let them come on here and give their side of the story and make it good.

they use the internet for their business then they need to respond on it as well.
 
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