Cue Sports International

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Dennis Edwards

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Is this the right place to ask questions about CSI. I am having trouble finding anyone there that will talk with me. I understand that CSI preferred method of communication is thru e-mail but I never receive a response. Any help would be appreciated. Thanks
 
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Dennis Edwards said:
Is this the right place to ask questions about CSI. I am having trouble finding anyone there that will talk with me. I understand that CSI preferred method of communication is thru e-mail but I never receive a response. Any help would be appreciated. Thanks
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Go on fb and contact Ozzie Reynolds direct. All i got. They do list two phone #'s on their site also.
 
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Dennis Edwards said:
Is this the right place to ask questions about CSI. I am having trouble finding anyone there that will talk with me. I understand that CSI preferred method of communication is thru e-mail but I never receive a response. Any help would be appreciated. Thanks
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Depending on your question, someone here may be able to answer -- while you're waiting for CSI.
 
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Bob Jewett said:
Depending on your question, someone here may be able to answer -- while you're waiting for CSI.
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Thanks, I have been banned from CSI sponsored events for asking a question after a tournament. I asked several times with no response ever over a period of 1 year. Nobody ever responds. I got frustrated and sent sent e-mail saying I thought getting legal help might get me an answer. Evidently somebody at CSI is receiving e-mails because when I tried to register for state tournament i found out I was banned. HMMMM? Just looking for someone to give me answer and explanation. Again, Thank you
 
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Dennis Edwards said:
... I got frustrated and sent sent e-mail saying I thought getting legal help might get me an answer. ...
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I think at this point they will only be speaking to you through a lawyer, and that lawyer will only say something if he has to. But that's what any company is going to do when the "L" word is spoken.
 
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Bob Jewett said:
I think at this point they will only be speaking to you through a lawyer, and that lawyer will only say something if he has to. But that's what any company is going to do when the "L" word is spoken.
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All for asking a simple question. Any company, organization etc that chooses to ignore its paying customers instead of simply giving advice or direction for the question has their head where the sun does not shine. Sorry to vent, thanks for your comments.
 
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Dennis Edwards said:
would love to know how to go back and see other threads. i cant seem to find them
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here was a good one from last year...

jigmoore

Thread 'CSI banned me from BCA state tournament due to a google review'

yeah. A google review. This one.

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Fore Rail said:
JFC Dennis Edwards what is your question / problem with CSI!!

Spill the beans here in this thread you started & perhaps you will get an answer.

Otherwise pick up the phone and call CSI at (702) 719-7665
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Don’t what JFC means but here goes any way. I am currently banned from CSI. It started when I asked about race numbers following state tournament in 2025. I looked on CSI website and their advice is to use e-mail for fastest response time. So, I sent my question as directed. Waited 3 months with no response. I resent and waited a couple of weeks. Still no response. 3rd time same response, nothing. Feeling like nobody was receiving or caring approximately 8 months from starting this I asked if maybe getting legal help would get me the answer. Still no response. Cut to present time, tried registering for Michigan State and found out I have been banned. Mind you, nobody from CSI ever contacted me in anyway shape or form. (Read their bylaws, direct violation of their own laws). Anyway there you go laid out plain and simple. Now, how do you contact these people when they don’t answer the phone?
 
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thats what they do. if you dont like how a business is run dont partake in it.

anytime you bring any interaction you have with a business to social media you are going to get banned if it isnt positive for them.
and rightly so.

some businesses that have many customers are not interested in answering questions, that's how it is, and since you threatened legal action for them not answering you, you are definitely not the kind of customer they want.
 
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maha said:
thats what they do. if you dont like how a business is run dont partake in it.

anytime you bring any interaction you have with a business to social media you are going to get banned if it isnt positive for them.
and rightly so.

some businesses that have many customers are not interested in answering questions, that's how it is, and since you threatened legal action for them not answering you, you are definitely not the kind of customer they want.
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I understand what you are saying completely. Just one note, I never until now have brought any of this to any social platform. Furthermore, any business that feels it is not obligated to put customers concerns as a priority is destined to fail. That’s how it is.
 
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Dennis Edwards said:
I understand what you are saying completely. Just one note, I never until now have brought any of this to any social platform. Furthermore, any business that feels it is not obligated to put customers concerns as a priority is destined to fail. That’s how it is.
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at least you know they got your communications as instead of having any class or professionalism they turned around and banned you rather than bother to communicate with you :ROFLMAO:

Ozz oozes class 🤮
 
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