I ordered a custom Rugged case about 10 days ago. It took a little over a week of e-mailing on exactly what I wanted and when we finalized the design, I was quoted 4 weeks to build. The shipping time should be 5 working days.
Wow am I understanding this correctly ? It has been brought to John's attention that the cues in one of his case designs may touch for 1400 of a second , he is off designing a better way to protect our prize cues.
To me that is someone who not only wants to put out the best product he can but...