A Cautionary Tale...

Tucker

Piloted steel Tucker cue.... - 02-11-2012, 11:39 AM
Sir,

I dropped Guy a line a day or so ago about the Tucker cue he recently sold. He informed me that you were the one to snatch it up from him...so I thought I'd drop you a line, too.

Murray made that cue for me last year, and I've regretted letting it go ever since. I did it out of a sense of obligation to a friend, and looking back...it was a horrible mistake.

Any chances you're willing to let it go? Feel free to inject "begging voice" here.....

Mark <---makes mistakes, and wants to fix this one
 
Tucker

Getting late... - 02-12-2012, 01:44 PM
Heya, sir. It's almost 11pm out here now, and I've gotta rack out for a bit. Have to get up EARLY in the morning for work.

If you can, drop me a line sometime later (your time) and let me know about those questions and such. I'm standing by to fire off the $890 to ya, via Paypal.

Again...just want to know if it's okay with you to ship the cue to my address out here in the Middle East. USPS Priority Mail is the best way to go, and the military types take pretty good care of us out here when it comes to getting our mail.

Also wanted to verify with you what the weight of the cue is, and what the shaft diameters are. I'm certain all is squared away, based upon Guy's thread...but thought I'd double check, just to be safe. I lost the specs sheet I had when I got it from Murray.

Ready to pay, sir. Hope you have a great Sunday afternoon/evening.

Mark
 
Tucker

Re: Tucker - 02-12-2012, 10:55 PM
Quote:
Originally Posted by Foster62
Is shipping the cue outside the us going to be an issue with customs? I will check.the weight in the morning and let you know.
Thanks
Mark
Heya, sir.
 
Tucker

Re: Tucker - 02-13-2012, 12:37 PM
Quote:
Originally Posted by Foster62
Hey Mark the Tucker butt weighs
14.6 and the shafts weigh 4.0.
Thanks
Mark
Sounds good to me, sir. Done deal.
 
Tucker

Re: Tucker - 02-13-2012, 12:43 PM
Quote:
Originally Posted by Foster62
Hey Mark the Tucker butt weighs
14.6 and the shafts weigh 4.0.
Thanks
Mark
Just sent the money to ya, Mark.

Please drop me a line when it ships...just so I have a rough idea of when to expect it out here.

Thanks a ton, sir. I appreciate you letting me have it back in my bag. I'm thrilled to be lucky enough to have a second chance with it.

Mark
 
Tucker

Re: Tucker - 02-14-2012, 01:40 AM
Quote:
Originally Posted by Foster62
Mark i will ship the cue out tomorrow morning i will pm you the tracking info when i get it.

Thanks
Mark
Sounds good to me, sir. Looking forward to getting it!

Thanks a ton, and have a great week.

Mark
 
Tucker

Tucker has landed.... - Today, 03:05 AM
Heya, Mark.

Just a quick note to let you know that the Tucker cue arrived today, sir.

Haven't opened the box yet...but it IS in one piece, and still looks to be triangular in shape ...so I think we're good to go!

Thanks a ton, sir.

Mark
 
Props to Murray for taking care of one of his customers and just doing a great thing.

Props to 8-Ball for good taste and serving our country.

Stay safe and happy hunting.

-Patrick
 
Tucker

Ouch.... - Today, 05:22 AM
Mark,

Well, sir...I just cracked open the box with my cue inside...and found the following:

1. The stainless collar has become unthreded from the cue. I heard a quick "buzz" type sound when I pulled it out of the case, and saw that the collar was about 1 full turn unthreded from the forearm. It turns freely...and has to be repaired.

2. The buttsection has multiple dings and scuffs in it...when I was under the impression that it was still in great shape.

3. The shafts have circular scratches in the wood just below the ferrules...and the shaft with the layered tip has a few pockmark looking holes in it, from tip to collar. That ferrule is also scratched up pretty good.

Gotta admit...I'm pretty shocked and disappointed. I had no idea that there would be these kinds of problems with the cue. Then again...to be fair...I didn't ask for every specific. I was driven to get my cue back, assuming it would still be solid and such. I've known Guy for a long time, and I can't imagine him selling a cue in this condition. I took HIS listing of the cue for what it must have been when you shipped it to me a couple months later.

I dropped Murray a line to see if he's able to fix it...but I'm guessing it's gonna cost quite a bit to do so. I'm awaiting his response to find that out now.

Just keeping you up-to-speed on things, sir. Suffice it to say...I'm not real thrilled.

Mark
 
Tucker

Re: Tucker - Today, 07:51 AM
Quote:
Originally Posted by Foster62
Send the cue back and I will refund your money. The cue was not in that condition when I sent it out. Sorry for the inconvenience.

Thanks
Mark
Mark,

Unless someone else was in possession of the cue for the duration of your ownership after you bought it from Guy...and unless they shipped it to me under your name...and unless you failed to mention any of that to me...it's not possible for the cue to have been in ANY other condition than what it is right now.

USPS takes 10 days to get here from the states, give or take a day. It was shipped out on the 14th of February...and got to me today. That's 10 days. The seal on the box was never broken. The pock marks in the shaft have chalk in them. The circular scratches all the way around both shafts at the ferrule have chalk in them. The scuffs and scratches on the ferrules themselves have chalk in them. The dings on the cue are numerous, and all over the place. There was an obvious break in the cue's finish where the stainless joint meets the phenolic collar, and there's dirt inside of it, and under it. There is no feasible way for all that to occur in transit to me, inside a case, which was inside a sealed box. The cue, right now, is in the very same condition as it was when you shipped it...and we both know it.

Bottom line...I'm gonna eat a shit-sandwich on this one. Murry built this cue for me last year around this time, and I never should have sold it. At that time, I had no choice. I will wind up paying not only the $900 to you for the broken cue, but the cost to get it all repaired and back to what I thought it already was when we made this deal. That is my decision to make, and I'd rather have my cue back and take it in the shorts on this deal, than deal with the hassle of shipping it back and hoping to get what I am owed. I just don't have that faith in dealing with you, anymore.

Murray wrote me back and told me to send it to him...and that's what I'm gonna do. I will pay the man what he asks for the repairs...and just consider this a lesson learned.

I was hoping for and expecting better, Mark. Of the countless deals on AZB I've been involved with, this is up there with the very worst. To have you tell me that the cue was in better shape when it left Texas just makes it that much more insulting.
 
Tucker

Re: Tucker - Today, 09:37 AM
Quote:
Originally Posted by Foster62
Mark you can eat a **** sandwitch if you want to, just remember it is your decision to do so by keeping the cue. Let's be clear you are not a victim here. I am offering you your money back I do not know what more I can do. It is no more of a pain in the arse for you to ship it back than it was for me to ship it to you. As for the condition of the cue it was sound when I shipped it out. Other than blueing on the shaft from play it was in good condition.

Thanks
Mark
Really?

So all the dings and dents on the cue and shaft, scratches on and around both shafts and ferrules, and the unscrewed steel joint happened while it was in a case, in a box, sealed at both ends, and never tampered with after it left Reno?

Really?

I would not dream of shipping the cue back to you, Mark...because I don't trust you. You lied about the condition of the cue...had no problem taking $890 dollars of my money for it...and want to lay blame for all the problems with the stick at the doorstep of a USPS gremlin that can magically teleport through cardboard and vinyl?

Not a chance. I'll take the loss, and caution others about who they should and should not deal with.
 
There is the deal!!!

Mark -

I WAS going to leave your name out of it on the public forums...since I had already decided to handle it myself, in my own way.

Your call to identify yourself as the seller...so it is what it is.

If you'll take a minute to note, on the first page of this thread, I mentioned that fact that you offered a refund on the cue. All I had to do what ship it back to you. Never denied that. Never said anything contrary to that.

I flat-out do not trust you. I don't trust you to give me my money back. I don't trust you to not cut my refund in half for "damages incurred" during transit. I want NOTHING to do with you. Period.

I would rather spend another 800 on the cue to fix it up, than to give you this cue back. The cue means something to me. That's why I hunted it down to buy it back. It was built for me. It was intended to be used by me.

You had it...and you destroyed it. Then you charged me the full price YOU paid for the cue when it was pristine...knowing full well it was torn up.

I have the messages to verify that fact, and will gladly post them up after I get some coffee and a shower.

It's still amazing to me that you're going to try and explain it all away by saying that the cue was not in this condition when you sent it to me.

IN A CASE.

IN A SEALED USPS BOX.

TAPED AT BOTH ENDS.

NOT TAMPERED WITH IN ANY WAY.


Those gremlins are a b!tch, huh???
 
Quote Number 1 from the guy you got it from:

mark, i never even hit with the cue. it went from tommy to me. the two shafts that went with it had never been hit. sealegs50 here on az tried the cue out one night up here but only used the shaft you used. there was some slight scratching on the stainless joint itself but it was tight. there were no scratches, dings, or marks on the cue anywhere. check out my pics on az.
he did have another tucker but i believe it had a phenolic joint. let me know.
 
Quote Number 2:

wow, after seeing the pics i can't believe it. when that cue left my hands it looked brand new, i even polished the butt before i shipped it and the shafts had never been chaulked. and i put the cue in a velet predator sleeve to make sure it would stay that way. he did tell me he played about 4-5 hours a day. i would not be caught dead selling a cue in that condition. my hat is off to murray for the offer to fix it. good luck.
 
Enjoy that money, Foster62.

Hope you can find someplace to buy some integrity with it.

And maybe a set of glasses...'cuz only a blind man would be able to overlook all the issues with this cue.
 
I have Nothing to hide!!

Of course you don't. The pictures speak for themselves.

As does the timeline from when you got it to when I received it.

You bought it from Guy in November. You sold it to me in February.

3 months. You had it for 3 months...and claim that it was in great shape when you shipped it to me.

I have known Guy for what seems like forever. He sells exceptional cues. I've bought many from him...as he has, from me. As he stated in HIS reponse to me (quoted above, for ease of reference)...he would NEVER sell a cue in that condition. He says it was in brand new condition when he sold it to you...and I believe him, 100%. He would not stake his reputation on selling a dog of a cue.

Mail takes 10 days to get here from the U.S.. I got the cue on the 10th day.

It went from "great shape" (your words) when it left you...to torn up and in pieces when it got to me. While sealed up under 2 layers of protection.

It's the Gremlins who are hiding, Mark...not you. They stow away in USPS boxes, poised to rain hellfire down on cues being shipped to paying customers. They are armed with all the tools necessary to chew one up pretty good, apparently.

I think the Discovery Channel is going to run a week-long investigative report on those sneaky little buggers....
 
Last edited:
Of course you don't. The pictures speak for themselves.

As does the timeline from when you got it to when I received it.

You bought it from Guy in November. You sold it to me in February.

3 months. You had it for 3 months...and claim that it was in great shape when you shipped it to me.

I have known Guy for what seems like forever. He sells exceptional cues. I've bought many from him...as he has, from me. As he stated in HIS reponse to me (quoted above, for ease of reference)...he would NEVER sell a cue in that condition. He says it was in brand new condition when he sold it to you...and I believe him, 100%. He would not stake his reputation on selling a dog of a cue.

Mail takes 10 days to get here from the U.S.. I got the cue on the 10th day.

It went from "great shape" (your words) when it left you...to torn up and in pieces when it got to me. While sealed up under 2 layers of protection.

It's the Gremlins who are hiding, Mark...not you. They stow away in USPS boxes, poised to rain hellfire down on cues being shipped to paying customers. They are armed with all the tools necessary to chew one up pretty good, apparently.

I think the Discovery Channel is going to run a week-long investigative report on those sneaky little buggers....

Do you need me to send Murry a 1x2 to ship it back in? That one you showed must be filled with rocks.
 
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