Acceptable New Shaft Wobble

I don't know about the situation, but I know if it is Layani Cues Thierry will stand behind his product 100%

He is a great guy to get a cue from.
 
Thanks for the post

One of the cues that I mentioned was returned to you to have the forearm joint fixed. You could twist it aprox 45 deg. but could not twist any further than that. I do not know if the owner (andy) sent the shaft to be replaced or not. I did not mention your name in my post because I do not wish to badmouth anyone. The fact that you posted here and are willing to stand behind your work says it all. For all we know the shafts were most likely damaged when shipped. I don't think any cuemaker would knowingly send a warped shaft anyway. Thanks for your post Chris.
Thierry Layani said:
Canadian maker? Unique joint? I'll make a guess and say we are talking about one of my cues? Experiencing a problem with a cue is something possible (and that goes for any cuemaker). Now speaking for myself, as far as I can remember, I have always stand behind my cues and have never been ashamed of admitting a problem (fortunately there aren't too many as someone else suggested). That's why I always fix a problem. Especially in this case, if the shaft arrived warped than it's not even a matter of discussion. I wish the person would contact me directly so we can discuss the matter.
Now as far as the forearm joint being problematic I have seen this problem happen once because the person actually broke himself the cue by hitting it. Our forearm joint cannot be unscrewed since it is not screwed. The joint is made of a maple cone glued onto a female cone under the wrap section. It is either undone or together, there's no in between. My cues have a reputation for being very good playing cues, I will surely not let isolated problems like this one ruin this reputation.

Thierry Layani
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Thanks to everyone for their input.

I contacted the cuemaker again and the issue is in the process of being resolved. He did agree to replace the shaft. I have to do my part and send it back.

This forum is a great source of information and it is great to have cuemakers, pros and players participating. The reason that I bought this cue was because of this forum and all of the good stuff that was written about it. This was a situation that should have never occurred and is now being taken care of.
 
Sheldon said:
If they move after the second turn, BYE BYE.

There should be very little if any runout in a brand new shaft. You see it all the time in production cues, but you HAVE TO EXPECT MORE from a custom cue.

A custom cuemaker MUST be able to deliver a superior product! Just my opinion of course....

TheBook: have you rolled the shafts independant of the butt? It is possible that the joint was not properly faced, causing the shaft to rise as it is rolled when put together. This can be fixed by a competent cue mechanic in seconds.
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I have a cue that I had gotten last year (production cue)5/16x18 joint pin and the pin is a fraction off , when rolled sepritly they roll fine and when put together the 2 shafts have a slight wobble up front but nothing to affect the hit, but I still would like to get it straightend, could you explain how they do this?

Steven
 
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