When I was down at the Music City Open, I bought a Dymondwood Jump/Break from Alex Brick, as he's the house cue maker at J.O.B.'s. The reason I bought the cue is that I do some woodworking myself and I know how tough Dymondwood is. I also break pretty hard and I have a tendency to tear up break cues due to the power put into them. Last week when I was taking the joint protectors off the cue, I noticed a crack in the joint.
Yes, I managed to break a Dymondwood cue. I contacted Alex here on the forums and explained what I found. He responded the same day with "Send it back and I can fix, not a problem as I warranty it."
I know there's been a lot of talk around here lately about cue makers screwing people over, so I just wanted to put one out there that not only delivers on his product, but stands behind them as well. I'll definitely be doing business with Alex again.
Yes, I managed to break a Dymondwood cue. I contacted Alex here on the forums and explained what I found. He responded the same day with "Send it back and I can fix, not a problem as I warranty it."
I know there's been a lot of talk around here lately about cue makers screwing people over, so I just wanted to put one out there that not only delivers on his product, but stands behind them as well. I'll definitely be doing business with Alex again.