American Heritage

despotic931

despotic931

Mr. Felson's my dad...
Silver Member
My dad just purchased an American Heritage 8 foot pool table. I know nothing about the company, quality etc. The table itself is three peice 1" slate. The problem is that you can feel the seam between two of the peices of slate. Is this a quality issue or an installation issue, and if its an installation issue then is it the job of the installer to come back and rectify this situation (the table has not been up for even a month yet)? Thanks in advance...

-Justin (despotic931)
 
despotic931 said:
My dad just purchased an American Heritage 8 foot pool table. I know nothing about the company, quality etc. The table itself is three peice 1" slate. The problem is that you can feel the seam between two of the peices of slate. Is this a quality issue or an installation issue, and if its an installation issue then is it the job of the installer to come back and rectify this situation (the table has not been up for even a month yet)? Thanks in advance...

-Justin (despotic931)
Click to expand...
It's the technicians problem as well as who he works for!

Glen
 
realkingcobra said:
It's the technicians problem as well as who he works for!

Glen
Click to expand...


Do some research... You can't judge a good mechanic by these tables. A good mechanic can make the table look nice, level etc... But its what happens when you leave that is out of your hands. Like you said Glen... If you want it to play like a Diamond it will cost you about $7000.00" :) A common problem with pool tables that are made in China. A company manipulating people for profit.

I never guarantee these Chinese tables... If I installed one for the store, we had to make it right but I tell people up front. The majority of these tables look like nice and are represented to be... just as good as, etc... BS!!!

I've answered 100's of service calls just like this. We have an American Heritage dealer in Dayton and Cincinnati so this is not a shocker to me. Leveling the slate is really fun with unframed slate, a MDF substrate (mounted to the cabinet) with a 1 5/4 MDF frame. Its just not right!!!
 
Poolschool said:
Do some research... You can't judge a good mechanic by these tables. A good mechanic can make the table look nice, level etc... But its what happens when you leave that is out of your hands. Like you said Glen... If you want it to play like a Diamond it will cost you about $7000.00" :) A common problem with pool tables that are made in China. A company manipulating people for profit.

I never guarantee these Chinese tables... If I installed one for the store, we had to make it right but I tell people up front. The majority of these tables look like nice and are represented to be... just as good as, etc... BS!!!

I've answered 100's of service calls just like this. We have an American Heritage dealer in Dayton and Cincinnati so this is not a shocker to me. Leveling the slate is really fun with unframed slate, a MDF substrate (mounted to the cabinet) with a 1 5/4 MDF frame. Its just not right!!!
Click to expand...
I agree, but if there was ever a need to super glue slates together so the seams DON'T come apart, then this for sure is the reason...reguardless of the make of the table. "An ounce of prevention is worth a pound of cure"

Glen
 
Thanks guys, I gotta get him to get them back out here, and to make sure he doesnt get charged more, these guys are already ripping him off! I'm not even going to go into details! Lets just say American Heritage can make a table that LOOKS just as pretty as one that plays 100% better, so if an uneducated gentleman can't tell the difference, why should the price tag tell him? I wish he wouldn't have decided to make it a surprise :rolleyes:
 
Hi All,
American Heritage is made in the USA right thier in Ohio. The company PooltableUSA.com is the builder. I personally hate the way they are built. No backing on the slate. They have what they call a magnaboard which contours the underside of the slate. The center slate is almost always sagging on the table. Shimming the slate against the "magnaboard" sucks. I use the liquid Dowel on all of these tables. One other thing to look for is bad rubber on the AH tables. I have done alot of recushions on tables that were only a couple years old.

Pat O'Donnell
www.Pool-Table-Services.com
609-709-2842
 
I have worked on several of these tables. There is a store here in town that sells these. Great Escapes is the name of the store. I have had nothing but problems with these. I just replaced bad rubber on one last month and the table was not even two years old. These are the worst piece of junks i have ever seen. I can make money on these all day long, But i wish that the buyers would spend a little more up front and not later. Please keep this tread going to let people know about these.
Thanx, Ron
 
PoolTable911 said:
Hi All,
American Heritage is made in the USA right thier in Ohio. The company PooltableUSA.com is the builder. I personally hate the way they are built. No backing on the slate. They have what they call a magnaboard which contours the underside of the slate. The center slate is almost always sagging on the table. Shimming the slate against the "magnaboard" sucks. I use the liquid Dowel on all of these tables. One other thing to look for is bad rubber on the AH tables. I have done alot of recushions on tables that were only a couple years old.

Pat O'Donnell
www.Pool-Table-Services.com
609-709-2842
Click to expand...

Pat, The tables aren't built in Ohio... You fell for that too? I have been to the old American Heritage "warehouse" in Brunswick, Ohio. I have a good friend that is a partial owner of Lighthouse distributors (they used to share a warhouse with AH). I have rare pictures of the rail/leg boxes that are branded "Made In China" This is manipulating at its finest. AH plays on a fine line between the legal system and common moralities.

Hey Pat, just look at it this way... Job security for us! :)
 
LCCS said:
I have worked on several of these tables. There is a store here in town that sells these. Great Escapes is the name of the store. I have had nothing but problems with these. I just replaced bad rubber on one last month and the table was not even two years old. These are the worst piece of junks i have ever seen. I can make money on these all day long, But i wish that the buyers would spend a little more up front and not later. Please keep this tread going to let people know about these.
Thanx, Ron
Click to expand...

Hey Ron, where are you located? I know my Dad Purchased the table from a Great Escapes, located in Rockford IL I believe.

Thanks,
Justin
 
Heritage

I hope your dad is not Doug And your mom is not Judy. I live in South Beloit, just twenty minutes from there. If you have any problems just give me a shout.815-742-7328 I was just kidding about the parents. There really nice people, but i heard they were looking for a table and tried to stear them away from the heritage. I can not tell people how much theses tables are a piece of junk. www.lccsbilliards.com
Thanx, Ron
 
Nowadays, there are many billiard companies out their putting out sub par product. That cannot be argued. In my opinion, this is what separates the top installers from the many so called table mechanics out their. Maybe they just don't know any better but if you are dealing with a product that is from overseas, as an installer you should take the extra steps to make sure these things don't happen. I don't care if your setting 3/4 inch slate on two by fours, if you use liquid dowels, that seem is not going to separate. That of course does not mean that the crappy wood used, or the sub par support system won't allow the table to settle and be off level but that is another story...lol
 
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NineBallNut said:
Nowadays, there are many billiard companies out their putting out sub par product. That cannot be argued. In my opinion, this is what separates the top installers from the many so called table mechanics out their. Maybe they just don't know any better but if you are dealing with a product that is from overseas, as an installer you should take the extra steps to make sure these things don't happen. I don't care if your setting 3/4 inch slate on two by fours, if you use liquid dowels, that seem is not going to separate. That of course does not mean that the crappy wood used, or the sub par support system won't allow the table to settle and be off level but that is another story...lol
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I second that.

Glen
 
american Heritage

Well i must be a top installer, because i am the one that usually gets the call from the buyer and wants me to come out and take a look at these tables.
lol, Ron
 
LCCS said:
I hope your dad is not Doug And your mom is not Judy. I live in South Beloit, just twenty minutes from there. If you have any problems just give me a shout.815-742-7328 I was just kidding about the parents. There really nice people, but i heard they were looking for a table and tried to stear them away from the heritage. I can not tell people how much theses tables are a piece of junk. www.lccsbilliards.com
Thanx, Ron
Click to expand...

PM sent :rolleyes:
 
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