When I go into a room, even nice ones, what gets me is the lack of attention to small things that will make the game & equipment better:
Clean the inside of the triangles, otherwise the head ball sticks when you lift the rack off the table (annoying for good players).
Use good wooden racks, the sound of the balls when being racked is special.
Remove the dust from the insides of the lights to give better reflection.
Wet rag the tables on a regular scheduled basis, not after every use and not once in a great while.
Clean the inside of the ball trays weekly.
Wipe down the house cues weekly and clean the ferrules too.
Have employees face all cue stick weights towards the customer when looking at the house cues.
If the cue stick weight is worn off, somehow mark it so the user KNOWS.
Remove all bananna/warped cues from play. Duh
Educate your employees so they can intelligently interact with customers and once in awhile rack for the socializing drinking groups when passing by.
I am sure there are many more:
Clean the inside of the triangles, otherwise the head ball sticks when you lift the rack off the table (annoying for good players).
Use good wooden racks, the sound of the balls when being racked is special.
Remove the dust from the insides of the lights to give better reflection.
Wet rag the tables on a regular scheduled basis, not after every use and not once in a great while.
Clean the inside of the ball trays weekly.
Wipe down the house cues weekly and clean the ferrules too.
Have employees face all cue stick weights towards the customer when looking at the house cues.
If the cue stick weight is worn off, somehow mark it so the user KNOWS.
Remove all bananna/warped cues from play. Duh
Educate your employees so they can intelligently interact with customers and once in awhile rack for the socializing drinking groups when passing by.
I am sure there are many more: