How does the buyer insure a delivery to themself that they do not originate, package, pay for or actually surrender the item to the carrier? The buyer may reimburse the seller for shipping cost or use a credit card or 3rd party, like PayPal, in case of fraud, damage or non-receipt, Nonetheless, the seller has to file any and all delivery claims as the originator of the delivery.
If anyone has ever dealt with USPS, Fed Ex, UPS, etc., common carriers look to the originator of the transaction, not the recipient, to file a claim for non-receipt. The carrier actually views this as a failure to deliver type complaint since the recipient is not the carrier’s customer. The originator of the shipment that pays the carrier is the only true customer of the carrier.
The recipient’s relationship as a customer of the shipper does not make them a customer of the carrier. The carrier’s only customer is the person that originates and pays for the shipping, not the party receiving the shipment. At least this is how my experience has been with lost shipments. I think the actual shipping agreement used explains this with specificity.