I have known Joe for several years now and I have never had a problem with him or his products. I had an order shipped that was missing one of my items, Joe bent over backwards to fix it. His products and supplies are top grade and service is great too.
Im italian and so is he, we get each others personality. If you call me and instead of just explaining your issue you jump down my throat, you wont get a favorable response. Same goes for Joe, I called once in a huff and his responce wasnt peachy, but I appologized and suddenly he and I were in a better mood. Take that for what its worth :thumbup: