I bought a BK rush just under 60 days ago - have used it approximately 25 - 30 times. The center of the tip came off. Anyone else had this happen (see pictures). I called and opened a warranty claim to be told they need proof of purchase, sure no problem I send this along and receive an email stating they do not sell the tips and charge $55 dollars to replace it. All I wanted was a replacement tip for an obvious defective tip, nope, they won't send you one, but have the audacity to tell you its 55.00 charge for a new one. You would expect better customer service and warranty for as much as they are over charging for their products. Buyer beware when dealing with Predator Group.
Thank you for submitting this information. We do not sell our BK tips separately. But we can replace the tip for you. Bk tip repairs are $55 plus the return shipping. If you would like to send your shaft in for repair, please follow this link https://support.predatorgroup.com/hc/en-us/requests/new?ticket_form_id=10890742764435 and fill out the required information.
Once you complete this form, we can authorize the repair request and send you the RMA# and shipping information.