Diamond Table top rail discoloring........

[tucson9ball]

I recently purchased a Diamond Pro 9ft. After I had it a couple weeks I had some dust and chalk residue on the rails, so I merely moistened a clean white cloth and wiped them down. After I finished I noticed the cloth was redish, like the stain on the tables rails. Wow, was I removing the stain? Is there no clear coat over finish? How was this possible?
So I called up Diamond and talked to the manager of the sales dept. He told me to use a high speed buffer on the rails and the glossy sheen would come back. He said what was coming off was the residue from the rubbing compound they use at the factory.
Has anybody else had this problem? If so, what did you do to fix it? Or does this need any fixing?:shrug:
By the way the top rail is the Dymondwood, supposedly indestructable rail. At least it is less likely to crack or scratch.

 

[tucson9ball]

diamond top rail

bump:welcome:

 

[Fatboy]

no i have never seen that problem with my Diamond table or the tables at the room near my ouuse, I have wiped them down a few times too includint mine lots of times. I wouldnt worry about it, if it keeps happening, they will take care of you if the rails start to look funny, they have good customer support. dont worry they are stand up guys.

 

[beetle]

You bumped your thread after 21 minutes? That's gotta be some kind of record...

 

[Jason Robichaud]

sounds like they forgot a process. Any stained wood should be sealed or it will come off. Try the buffer, that will really tell you. Loads of stain should come off then.

 

[ragbug74]

sounds like they forgot a process. Any stained wood should be sealed or it will come off. Try the buffer, that will really tell you. Loads of stain should come off then.

From what I recall Greg Sullivan explaining to a group of us who he toured through the Diamond factory at the 2007 DCC, the rails aren't actually "finished" with anything. The resins that are impregnated into the Diamondwood are polished to the sheen that you see on finished tables, if I remember correctly.

 

[MoonshineMattK]

I have owned my Pro-Am for 4 or 5 years and I also noticed the red on the rag when I wipe down the rails. They look just as good now as they did the day it was delivered. Don't worry.

 

[realkingcobra]

The Dymondwood has a dye in the finish, if the finish gets wet...as with a damp or wet rag when you clean it off, it will transfer the dye to the rag, this process will not stop over time, it's the nature of the Dymondwood that Diamond buys to laminate on the wood sub-rail. First of all, don't use a wet or damp rag to clean the rails off, use something more like a dry rag and Pledge. You can try and seal the dye in the rails by using an automotive clear coat wax with a buffer to shine the rails. The rails are not going to loose their color over time, that don't happen, but the finish will dull from drying out, unless you clean it with something that helps restore the finish, but it's really not a problem for in the future.

Glen

 

[tucson9ball]

Diamond Table rails

Thanks for info guys. I consulted with local cue maker and he suggested using a clear wood wax to seal the rails.:scratchhead: Hopefully this will take care of problem. I don't know why the factory does not seal the rails with something. I have talked to other Diamond owners and a couple of them have had same problem.
Thanks for the input guys.

 

[Bigtruck]

Maybe

Thanks for info guys. I consulted with local cue maker and he suggested using a clear wood wax to seal the rails.:scratchhead: Hopefully this will take care of problem. I don't know why the factory does not seal the rails with something. I have talked to other Diamond owners and a couple of them have had same problem.
Thanks for the input guys.

That might work just fine, but I would follow the suggestion of Glen,aka RealKingCobra. No one knows more about the Dymondwood tables than that man!!:bow-down:

Good Luck with it!

Ray