There is what appears to be a very small dent near the bottom (not a tear, or anything like that, just a very small crater in the leather, due to nothing being hard right under that spot), near the feat, but it is not even noticeable unless looking down it from the very bottom. It was not anything that I was trying to hide, and it is not even a flaw in my opinion.
A dent is not a flaw, in your opinion. Noted. What is it then? A feature?
Leather and wood have many natural nuances and most makers state this outright.
However, you are not the maker. You are a reseller. Even if the item is "NOS" or "NWT" there is shelf wear and degradation of materials due to age, oxidation, and other natural forces.
Knowing something might be considered a flaw by a buyer, then providing detailed pictures without stating that "feature" is there, is playing "Where's Waldo" with someone's money, time, and dignity.
Is it rude to ghost somebody? Sure. It could also be rude to handle such a "feature" by telling a buyer it isn't a flaw after leaving them to discover it while knowing it was there. I also don't know hoe the item was described when advertised.
I have no idea what the details of the communications were. If someone was rude, in another time and place it might have been settled with pistols at ten paces.
Move on, find another buyer.
Why is it that AZB has become the repository of the runoff from FB? When I left five years ago I was happy to identify cues for people that popped in, but it was mostly a game played with regularly posting members. Now people pop in, want free advice, cue and case identification, bring their FB conflicts here, and some of them stay. I saw a post asking about a cue on FB where the poster said he came here to ask because the "older guys" are here and the knowledge is great. Some of them come and stay.
The most common intro new members make is "I have been lurking for years", reading and absorbing from the members at AZB. That's really cool. I probably said the same thing all those years ago.
I bought a cue. The seller was not on AZB, he is on FB and I am not. But I found the cue for sale anyway. His pricing was way out of line. He supported everything he said with screenshots from AZB, which he actually got wrong and didn't properly understand. They were screenshots of my own posts.
This is a great community. If you need to whine I guess you can do it here. But if you play Where's Waldo with me, I'm sure I will walk away, no pistols involved.