Hi, James.
I am very sorry to hear about your situation. Unfortunately, I am in a similar spot with an eBay seller with 99.something feedback and lots of items selling all the time. My auction ended on February 14th, for 550.00, and was charged 78.00 for Global Express three-day service to my location. I still have not received the item, despite numerous attempts to contact the seller. The only time I did received any communication, was on March 8th after filing a complaint through Paypal. I received a lame excuse that they were trying to find a replacement item, or would issue me a full refund by last Tuesday. Tuesday came and went, so now I upped it to Paypal investigatign and ruling which, I would think, would have to be in my favor. The only problem is, the seller has another seven days to reply before anything can happen, and I have wait until Paypal enforces something for me to see my money back. Meanwhile, I have 722.00, Canadian, sitting their pocket that I can't use for anything else.
Like some other posters here, I have become increasingly nervous about buying almost anything, especially more expensive items on eBay, irrespective of the seller's rating. I am glad I used Paypal, but the process can be a slow and infuriating one. I hope you end up getting your cue and can definitely feel your pain.
Hey, David. How have you been?
Ryan