Is there any reason to believe on a 2 year old Connelley model that was releveled and recovered 1 year ago, that the cloth coming loose of the featherstrip would not be the installer's fault? The Simonis cloth has loosened up on my head rail coming out of the featherstrip groove. There is also inconsistency in the way the featherstrip feels from rail to rail, such as it's more of a step on some rails and maybe a little more flush on others. I seem to recall the installer making some off-comment about not quite having the right featherstrips or that Connelley makes their grooves slightly different.
In combination to that, the rails have started making some strange thunking noises. Keep in mind, new table so I have some doubts about the rubber even being close to dead. Although this "thunk" noise occurs, the ball still seems to play okay off of those areas. Maybe the height of the rail has adjusted somehow?
Basically, the installer is pitching that I purchase some new rail cloths and rubber before they come out to do their free relevel.
In combination to that, the rails have started making some strange thunking noises. Keep in mind, new table so I have some doubts about the rubber even being close to dead. Although this "thunk" noise occurs, the ball still seems to play okay off of those areas. Maybe the height of the rail has adjusted somehow?
Basically, the installer is pitching that I purchase some new rail cloths and rubber before they come out to do their free relevel.