The thing about lies is they tend to pile up... Kind of like in an outhouse. And the higher the pile gets, the easier it is to know what's there.I used to think like you. The truth is that you can make it in the billiard industry by flat out lying to people and the lack of oversight and doing just enough to satisfy a percentage of the people you deal with is plenty enough to make a decent living in this industry. My "people skills" used to be along the lines of the customer is always right so I kissed everyone's ass trying to sell my stuff. Somewhere along the way I stopped working for everyone else and started working for myself. So today I don't have put my lips to anyone's ass in order to extract a few bucks from them. I don't have to lie, exaggerate or lay down the bullshit to sell my stuff. But I could make shitty cases and lie about them and make even more money if I chose to. That's the harsh reality that most consumers don't get. It is way way way easier to build shit and lie about it to maximize profit than it is to build good stuff that is truly dependable. And when someone does build good stuff then it's easy to knock them off with a shitty version and lie about the knockoff's quality.
In the instructor world it's easy to make a name for yourself even if what you teach is the same old tired stuff they were teaching in 1972. There are barely any recognized coaches in pool who not only can accurately assess ability but also who are known for producing championship caliber players.
There is one advantage we do have today, and that's the many many different sources we can use to weed out the bullshit. That is if one is willing to do their homework.
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