Recommendations for web-browsing best practices
If there are any web gurus out there who can troubleshoot this and help to solve why some people are having issues but others are getting the site just fine I will be happy to arrange some sort of payment for a successful solution.
John:
I just tried the site, and it literally SNAPS UP on all five of my browsers -- Internet Explorer, Firefox, Google Chrome, Apple Safari, and Opera.
TO EVERYONE: stop using "www" ("dubya dubya dubya") in URLs. It is not necessary to go to a website by placing "www." in front of the domain name. Want to go to IndyQ? Just type in "indyq.com". Want to go to AZBilliards (the main website, not the forums)? Just type in "azbilliards.com".
In fact, if you *do* type in "www." in front of the domain name, YOU ARE CAUSING TWO DNS QUERIES (instead of just one) just to resolve that website to an IP address.
For those using Windows, here's proof:
C:\TEMP>
nslookup -type=any indyq.com.
Server:
[...deletia...]
Address:
[...deletia...]
Non-authoritative answer:
indyq.com internet address = 216.231.132.210
[...deletia...]
C:\TEMP>
nslookup -type=any www.indyq.com.
Server:
[...deletia...]
Address:
[...deletia...]
Non-authoritative answer:
www.indyq.com canonical name = indyq.com
C:\TEMP> _
Notice in the above example, the commands I type in are red, and the pertinent answerbacks are in blue. Notice that when I query for "indyq.com" I get a direct IP address. Ask a question, get a direct answer -- bang, bang.
But when I query for "www.indyq.com" I get a
CNAME record (canonical name) that
points to indyq.com -- which your PC/Mac/iPad/whatever then has to issue *another* DNS request to resolve, to ultimately get the IP address.
Some firewall, intrustion detection/protection (IDS/IPS), and content inspection products either have problems with -- or just plain flag as anomalous activity -- recursive DNS queries like this. This especially happens when some updates have been applied to them recently that "updates" that product's behavior.
Recommendation: stop using "dubya dubya dubya dot" in front of URLs when you want to go to a website
(unless you have good reason to, like in some very rare instances where "www" doesn't point to the same place that the raw domain name points to). I know we're either creatures of habit, or else we want to commemorate George "Dubya" Bush everytime we visit a website (evil grin for severe sarcasm), but now's a good time to start adopting web browsing best practices.
-Sean