I have a Jerico Stinger J/B cue that had a ferrule come loose a year or so ago. I sent it to Jerry for repair and got it back in good turnaround time. I have only used it sparingly since getting it back, but I had noticed it had a hollow sounding, "tinking-like" noise from the ferrule end of the shaft when I lightly tapped the tip (while holding it at the joint end)on my pool table's surface. So, I once again contacted Jerry and sent it in. When he got the shaft he promptly e-mailed me with what the problem was and that it would very soon be repaired and sent back. Imagine my suprise and satisfaction when I received a totally brand new shaft in the mail less than a week after I sent mine in.
This is the kind of customer service that gets repeat customers.
Kudos, Jerry Powers!!!
Maniac
This is the kind of customer service that gets repeat customers.
Kudos, Jerry Powers!!!
Maniac
