Jim Lee Customs for 2012 and more

I have seen Jim's wraps and have to think this might be doctored as well. I can't see any repair man letting this go out the door. Nice try tho.

If he did then its his fault but I can't see it.
 
J&D CUSTOMS said:
HAHAHA, nice doctored pic. I have done hundreds of wraps here on AZ, nice try. You just pissed cause you didn't swing a free wrap wanting the refund on my work, sad,very sad.
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Your lie of my requesting a refund for the wrap is not the smartest thing, as I am very willing to post our entire email thread in regards to this issue. YES, I have them all. Also, doctoring the pic? These were sent 10 minutes after the cue arrived and we spoke on the phone. I will gladly post video if you would like a refresher of your work.

For now, I'll post these last 2 emails ...I'd LOVE to know where I request a full refund for the work on the wrap (not including the issue you created by not filling out the shipping info correctly). At least have the guts to stand up for your errors.

Eyal Avital

2/10/11

to J
Hey Jim,

Hope you and the family had a nice Holiday season. Well I've pretty much given up with customs after a few back and forth letters. Not the end of the world, but it suck a bit getting a hefty size customs bill. What a load of baloney....anyways, I want to move on.

The cue has sat in my case, unused since this whole thing began. I'm vacation for awhile, and I would like to send the cue back to finish fixing the wrap. I attached a pic again. I'd rather deal with customs again and get the job done right.

So, if it's ok with you I"ll send it back. Let's just make sure to put "warranty repair" on the bill :)

Thanks,

Eyal
IMG_0396.jpg IMG_0396.jpg
1689K View Download
J Lee

2/11/11

to me
Sure, not a problem. Send it on out!

From: Eyal Avital <eavital@gmail.com>
To: J Lee <jimleecustoms@yahoo.com>
Sent: Thu, February 10, 2011 10:54:22 PM
Subject: Re: Plain Jane
 
Blue Hog ridr said:
I have seen Jim's wraps and have to think this might be doctored as well. I can't see any repair man letting this go out the door. Nice try tho.

If he did then its his fault but I can't see it.
Click to expand...

Here is another pic that is less straight on. Check my iTrader. Doctoring pics...lol. I can barely upload them on this site.
IMG_0398.jpg
[/IMG]
 
Not gonna argue with you Yally, obviously I offered to fix whatever problem you thought the cue had, you did not send it, your loss. I can't force you to. So what's your complaint, just that, complaining.
So if you weren't happy, you should have sent it back. If you wanna keep this up , feel free...proves a lot of my previous points. Like I said in the 1st post, it's that 1% that made my decision!!!
 
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Blue Hog ridr said:
I have seen Jim's wraps and have to think this might be doctored as well. I can't see any repair man letting this go out the door. Nice try tho.

If he did then its his fault but I can't see it.
Click to expand...


Thanx Terry, for the support, I do wonder where all the other customers are to say - Jim Lee did a nice wrap job on my cue? Oh wait , there are a few in my itrader area. But, can't win em all I guess.
 
J&D CUSTOMS said:
Not gonna argue with you Yally, obviously I offered to fix whatever problem you thought the cue had, you did not send it, your loss. I can't force you to. So what's your complaint, just that, complaining.
So if you weren't happy, you should have sent it back. If you wanna keep this up , feel free...proves a lot of my previous points.
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There is nothing for me to keep up. You did great work refinishing the cue, but the wrap should not have left the shop like that. Especially considering my patience in waiting for the cue for the length of time I did.

Either way, I request a public apology for the "doctoring photo" comment, and that I falsely requested a full refund for the work.
 
Be waiting awhile , you are the one who decided to pop your comments into my thread with total negativity.
I am tired of being treated like this and am not going to keep my comments to myself anymore. Tip toeing thru the tulips is over....!
 
J&D CUSTOMS said:
Be waiting awhile , you are the one who decided to pop your comments into my thread with total negativity.
I am tired of being treated like this and am not going to keep my comments to myself anymore. Tip toeing thru the tulips is over....!
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So Jim have you decided to tell your side of the J&D CUSTOMS story, or are you hell bent on getting all you promises fulfilled first?
 
Boy, I'm new here and this whole thread SUX:angry:

Mom always said, "Don't wash your dirty laundry in public."

Now I know why . . . .:rolleyes:
 
CocoboloCowboy said:
So Jim have you decided to tell your side of the J&D CUSTOMS story, or are you hell bent on getting all you promises fulfilled first?
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Gee Bruce, I think I am doing just that. And I think you can find 21,707 other comments or threads to play with don't ya think? Or is keepin the drama in all these threads your man soap operas?
 
J&D CUSTOMS said:
Well sir, if I were not in the hospital, prolly would have shipped your cue out already. No communication, because I did not answer the same day, wow. I am so sorry ...
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Jim,
Sorry to hear about your hospital situation, I hope that you get better. And, I appreciate you contacting me and very happy to hear that you'll be shipping it back asap, I can't wait to get it back.
But to be fair, I actually waited about a week before sending you the first email for an eta, and that was a week after you said you shipped it. I've also read about previous delays, and so I believe that my concern was warranted. I've waited 2 weeks already (you've had the cue for over a month) and didn't want to wait very patiently like others to see how long it'll take. Instead, I prefer to ask you.
I hope you can see it from a customer's point of view as well. When you say that something is shipped, the customer will wait a few days, and then they start checking the mail to see if something special to them has arrived. After a week, there's a little worry, after 2 weeks, there's a little more, you get the picture.
So sorry to have to bring it out here. You've answered here before so I felt this was the best way to reach you.
Thanks and hope you keep in good health,
Ted
 
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I am going to make an apology to Eyal. We spoke privately and he assured me that the picture wasn't doctored.

I made it a rule not to post in these type of threads and twice now I did.
I am a repairman and I hate to actually see either customers or the makers or repairmen go down hard like this.

I have had a couple of dealing with Jim and know he is a good guy at heart and tries hard. I gave him a sarcastic poke in this thread.

He did have some health issues previously and it looked like he was sincere about getting back on his feet again. It has happened to others on here and they did make amends to their customers and I didn't want Jim to fall backwards again.

So Eyal, I apologize for saying that you doctored the wrap picture.
I have seen Jim's cues and his wraps which are flawless and I couldn't think that Jim would allow a wrap to go out uneven with the wrap groove.

Lesson learned once again. It is a difficult business to be in. In my little city its a feast or famine biz.

I work a regular job plus do repair work on the side. When someone gives me a cue and I know they need it for their next league night, I always try to get it to them in short order but I also know whats its like to be tired
and feel pressured to do so when there is nothing more than I'd like to do is put my head down for an hour or so. I find it hard to say No to a person and maybe Jim does too. I have taken cues away from a tournament and returned them to their owners an hour later when all I wanted to do is watch a bit of pool and have a couple of beer. My choice tho, not complaining.

Like I mentioned, this situation has played itself out many times on AZ.
Health issues, family, finances etc can all pile up and the next thing a guy knows is that it feels like the entire world is against him.

It usually works out ok in the long run and I wish Jim success in restructuring his business also.
 
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Blue Hog ridr said:
I am going to make an apology to Eyal. We spoke privately and he assured me that the picture wasn't doctored.

I made it a rule not to post in these type of threads and twice now I did.
I am a repairman and I hate to actually see either customers or the makers or repairmen go down hard like this.

I have had a couple of dealing with Jim and know he is a good guy at heart and tries hard. I gave him a sarcastic poke in this thread.

He did have some health issues previously and it looked like he was sincere about getting back on his feet again. It has happened to others on here and they did make amends to their customers and I didn't want Jim to fall backwards again.

So Eyal, I apologize for saying that you doctored the wrap picture.
I have seen Jim's cues and his wraps which are flawless and I couldn't think that Jim would allow a wrap to go out uneven with the wrap groove.

Lesson learned once again. It is a difficult business to be in. In my little city its a feast or famine biz.

I work a regular job plus do repair work on the side. When someone gives me a cue and I know they need it for their next league night, I always try to get it to them in short order but I also know whats its like to be tired
and feel pressured to do so when there is nothing more than I'd like to do is put my head down for an hour or so. I find it hard to say No to a person and maybe Jim does too. I have taken cues away from a tournament and returned them to their owners an hour later when all I wanted to do is watch a bit of pool and have a couple of beer. My choice tho, not complaining.

Like I mentioned, this situation has played itself out many times on AZ.
Health issues, family, finances etc can all pile up and the next thing a guy knows is that it feels like the entire world is against him.

It usually works out ok in the long run and I wish Jim success in restructuring his business also.
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Well said sir!
Those of us craftsmen often let our alligator mouth overload our tweety bird ass because we truly want to do the right thing, at least I have:rolleyes: I'm a carpenter, not a cue maker, but it is really the same if someone wants their bathroom done by Christmas. the hardest thing I've learned to do is "just say no, I can't do that."

I'm sure Jim wishes this was over or never happened, as do the folks who haven't gotten what they bargained for.

Best wishes to Jim in his future endeavors:thumbup:
 
No doubt Thomy. Carpentry is exactly the same situation. Being a private contractor, if you counted up the actual hours in many jobs it would be scary as you'd find out exactly how much per hour you were working for.

Same stuff, different pile. I'm glad you understand also.
 
Aw, Jeez, I hate to get seriously involved with this again,

No you don't sir, you enjoy the drama also.

If you’re a victim, you’re a victim of the consequences of your own poor business decisions, and not of the mean-spiritedness of the AZBilliard Community. Nobody’s perfect, and nobody that I have ever been in contact with while a member of AZBilliards (and that's been quite a few) has ever expressed any expectation that you or anyone else ever be perfect. However, I think it’s unanimous in the AZBilliard community that as customers, we expect that reasonable business and commercial standards should be upheld, even if the transaction involves custom cuemakers.

Do not think the word victim was ever used sir. Nice try to add words into my mouth that were never spoke. You read into all this as you please. As our business is complete on my end and you still , well, geez have to get involved huh.
When folks like you realize the difference between reasonable customer service, and impatients , many of us outside your unanimous community will be quite pleased I assure you.
I have just a few wrap jobs to complete , less than 10 owed custom builds from before Jan. 1,2012. and that's all. My issues as of late are beyond my control and to those I am working on cues , I do apologize as your cues will be heading your way soon.
As for you Limpy, I owe you nothing, but to put you on a nice list of people to steer clear of in my below standard ran business practice.
Odd, for 20 plus years I have done what I can and then some for the game of pool, and never had a customer base like I have had the last few years. Either it is the economy, the fast food , 1 hour photo way of life of society, or just misinformed folks like yourself with your elevated self worth and chastising ways, as you enjoy talking down to others. You are sad sir.
 
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