Something I've learned:
There will always be people who hate the commentary and people who love the commentary. Pool commentators very often are not paid so the talent pool for this position is often times difficult to find. With the free streams, one thing that I try to do is mix it up as much as possible with different commentators so that it stays varied. This also serves as sort of a testing ground for new talent who are soon to be discovered.
People say that Pool is a boring game to commentate. I do not agree with this at all. Stating that there's only so much action one can cover and that certain rule changes, killed any real drama to the game is a cop-out. Thanks for letting me know though. When I need commentators, I'll be sure to look elsewhere. If you can't stay in the moment, observe the emotions or the performances of the players, know some of their history; then you will probably lose the audience to threads like these.