I just wanted to give a shoutout to Dave Kikel of Kikel Custom Cues.
I needed to have some work done on my Kikel cue, and I must say, it was a pleasure doing business with him. I am not the cues original owner, but when I called him to discuss the problem, he treated me like I had been a customer for years. I know recently a lot of cue makers have come under fire for poor customer service, long wait times, and changing prices, but Dave was nothing but a man of his word.
I definitely would not hesitate to order a cue from him, or do any type of business with him agian.
I'm the type of person who, when I see poor customer service reviews on here, or problems with other cue makers, I immediately check them off my list of people who I would choose to do business with. Customer service is extremely important to me, regardless of the name on the cue.
I just wanted to give Dave all the credit he deserves for being one of the good guys in this business, as there appears to be plenty that aren't.
If you're looking to have a cue built, or have any type of work done on your existing cue, I would highly recommend Dave Kikel. Aces all the way.
I needed to have some work done on my Kikel cue, and I must say, it was a pleasure doing business with him. I am not the cues original owner, but when I called him to discuss the problem, he treated me like I had been a customer for years. I know recently a lot of cue makers have come under fire for poor customer service, long wait times, and changing prices, but Dave was nothing but a man of his word.
I definitely would not hesitate to order a cue from him, or do any type of business with him agian.
I'm the type of person who, when I see poor customer service reviews on here, or problems with other cue makers, I immediately check them off my list of people who I would choose to do business with. Customer service is extremely important to me, regardless of the name on the cue.
I just wanted to give Dave all the credit he deserves for being one of the good guys in this business, as there appears to be plenty that aren't.
If you're looking to have a cue built, or have any type of work done on your existing cue, I would highly recommend Dave Kikel. Aces all the way.