Looking for Dave Egdahl

[Dan White]

Dave from Mass came down to NJ and installed a table in my house for top $$ last May. I paid in full and then found out they f'ed up the job. While Dave did come back once to look at the problem (and pick up my trade in table, btw), he didn't actually do anything about it. That was in August. After numerous unanswered calls to him and his mechanic, I'm tired of tracking him down by phone. Does anybody know Dave's whereabouts and/or can ask him to call me and/or fix the damn table? I paid a fair price and tipped his guys nicely. I expect too much, I suppose.

 

[Dan White]

Updated as of Dec 5, 2014. Thanks for the help from forum members. Dave called me back tonight and confirmed that he was going to fix the problem, 100%. He reminded me that he did leave a spare bolt of cloth with me. That was my assurance that they were going to come back. I told Dave that when they actually do the work, things are fine (the two errors I have notwithstanding). The real problem is the time frame: table dropped off in my garage in April (I think?), table assembled in my basement in May with my old table stored in my garage in May, old table picked up in late AUGUST, and now in December no repair of the problem has been done or is even on the horizon. In August, Dave assured they'd be back in a week or two, certainly before Labor Day to fix the problem (maybe he meant Labor Day 2015?). Each return trip was promised in a week or two and turned out to be two to three months.

I consider myself very reasonable in these kinds of transactions but when a vendor doesn't return calls or provide voluntary updates, what am I supposed to do? I do like Dave. He's an interesting guy, and really knows his trade. It's a shame that things are tainted by blown schedules.

Thanks again to everybody who helped get my issue on Dave's radar. :smile: