I don't know who you talked to but the $150 is not to resurface it. It is a trade up. You turn in your gen 1 or gen 2 shaft and get a new gen 3, which doesn't have the tacky issue. I have done many an upgrade for people and everyone I helped do it love the new generation of the shaft. But I understand if people were so off put by the previous generations that they don't want to give the gen 3 a try.Defy shaft is junk. I tried to get McDermott to warranty the one I had, and they wanted $150 to resurface it. I declined and sold on eBay as quickly as I could.
Will never own another McDermott product again.