MikeTV and renewals.

GoldCrown

GoldCrown

Pool players have more balls
Gold Member
Silver Member
Great service. However...did anyone have a problem trying to resolve an Auto Renewal or try to prevent an Auto Renewal? On multiply occasions I notified Mike and Paypal not to renew.....but I got it today>>>Renewed. Between trying to resolve on the phone and computer it would be less painful to suck the tailpipe. Am I alone here?

Not trying to bash Mike. He has a great service. However I'm reluctant to ever subscribe to again. Have spent close to an hour trying to get things reversed and still nowhere. I don't need the agg.
 
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Hey goldcrown

As instructed as I always do all you do is login to your paypal account and cancel the recurring subscription under the recurring subscription section on paypal. There is nothing to it. I can also cancel it manually but it takes me some time to do this via paypal.

Unfortunately since paypal updated their payment gateway years ago and the developer of the software of the gateway on my website stopped developing it ON the website itself it doesn't work, as far as I remember it has never worked. It's been a pain in my ass for years and gives me a lot more work to do.

I don't care you cancel, because I revoke the access for the video subscription afterwards I just don't like it when people file claims or accuse me of fraud. It's a subscription you signed up for. From time to time people forget they have a video subscription to my platform but theres no fraud involved and those claims make it look like there is fraud to paypal and it blemishes my record.

I'll just refund you and cancel the access I don't have a problem with that. I mean I really appreciate peoples support because it's how I pay the IT bills but I can't stop you from cancelling.

I'm very easy to work with and find, you can email me, send me a message on Facebook or even call me. My information is out there everywhere. Hope you come back to be a member again, certain events I have to do the membership required at and as long as your a member you have full access to everything. Trying not to be greedy and do pay per views and everything so more people can watch.

Thanks again for your support and sorry for your inconvenience

TvMike
 
Mike. I enjoyed your service and would renew again for a 3 month package if I like the event. I do apologize for this thread and want to stress there is no fraud what so ever. I did notify PayPal to cancel and it fell under the Fraud heading. Trying to cancel/refund was a big time consuming hassle. Not so easy. I hit the cancel subscription on your forum and nothing happened. I got a number but no notice of refund/cancel. And I'm still nowhere. If it was easy I would have done so and not bothered you or posted here. This thread was solely to see if others were having the same problem. Hopefully this thread will give you positive exposure and let members know they are purchasing from a reputable merchant. I will notify PP and tell them the fraud is a mistake and was not intended...kindly strike from your history. As I was signing up for the event you were extremely accommodating. Once again my apologies and thanks for understanding. I did enjoy the Philly 1pocket event.

Quote... I can also cancel it manually but it takes me some time to do this via paypal.
Been there still there...Trying to work with them is a real hassle...
 
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TVmike said:
This may help for anyone else in the future but once you login to your paypal account following these instructions.

https://www.paypal.com/us/selfhelp/article/FAQ2058/1


Or

https://www.paypal.com/cgi-bin/customerprofileweb?cmd=_manage-paylist

It's called Pre Approved Payments.

For me as a Merchant it's called Recurring Payments and I have to search through pages and pages to find each subscription.
Click to expand...

Mike. I have to admit I'm a computer knucklehead. I'm following instructions but keep hitting a wall. PP will not let me mange Pre-aprroved payments. Not your fault. I had this same thing with a car forum.
 
Just want to say....Mike has been very accommodating and helped resolve quickly. I
do not generally watch events but if I did I would not hesitate to have an ongoing subscription. His streaming is excellent and he's a gentleman to deal with.
 
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