Mr. Bill Schick is this honorable

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Mr. Bill Schick, is this honorable?

In August 2005 I sent my cue after telephone agreement from Europe to America for repairing the buttend.

Mr. Schick ensured after receiving and after passing an expert opinion, to repair the cue within 6 months.

January 2006 I bought a second cue and let sent it to Bill Schick.

I ordered to make several inlays for about 2000 USD.

Bill Schick himself told me, to be finished till august 2006.

March 2006 after repeated demands, he debitted directly 600 USD by creditcard. Demanding for what the amount detailed was, no answer! Asking when he will send the cue – no answer! So it goes until may!

At last I got through to him, he assured that he will send the cue. I asked for the tracking number.

Then the trouble begans.

- first no tracking number

- then the cue goes back to him because of missing papers

- then no tracking number yet

- then after two month, the cue was lost

- suddenly in the middle of august the cue arrived (with tracking number) after four weekdays

- as I unwrapped the package, I wont believe my eyes!

- The last seven rings of the buttend were taken off and displaced by a plastic cap

- But the worst: by using the cue, I heard some kind of „buzzling“ at the forearm



On the very same day, I called up Bill Schick and asked, if he had checked the cue before shipping and listed the defects.

There he mentioned the first time, the cue hasn’t been in good condition. Definitely the cue was in bad condition concerning the value and the playing as it was before.

As I said clearly, that I am not happy about his work, he said, I should send the cue back to him. He would recondition the buttend and eliminate the noise.



I knew that Bill would go to the Show to Las Vegas and so I asked, if he had already time for reconditioning my cue or if I should send him the cue after the Show. He said that it is no problem.



From that day forth I couldn’t get throug to him and if so, I got the information, the cue is finished, send tomorrow. That was till end of november.



Then I was tired of all this. I asked Bill Schick, to send both cues no matter in what condition the cues are. He said, I has nearly finished, he had to lacquer only. That was till end of december. Then suddenly, he suggested to make a completly new cue. I asked why. No answer.



At the end of february, he told me that he has made a completly new forearm. It is done and he will send both cues on 19th of february. I asked about the tracking number. Until today, nothing...



I won’t get through to him. He don’t answer my emails.

Mr. Bill Schick, this is no correct business behavior. From one of the greatest cuemaker in the word, to whom many look up to, I expected more.



The question is coming up, how will it go on? Will I get my cues again and in which condition? Or do you want to keep them?

Mr. Bill Schick, I can’t understand your behavior. I hope, you will answer on this way and rectify the situation.

Konstantin
 
Mr Bill Schuck :)

Bill has trouble lately staying on his feet. I know because he told me so over a year ago. If you get up every day planning to do certain work and your health slows you down, you can only try your best to complete your intended work.
Although alot of this is out of Bill's control you have to understand Bill probably intends to do as he has told you and he wants to do the his best and that is not easy for him to do and that is a understatement.
Bill works at a pace that he can tolerate. I am sure he wishes he could do more.
Bill may try your patience. But the old masters move at their own pace. I am sure they do all they can every day that they can.
Keeping this in mind you are lucky to be able to get Bill to do any work.
He just has trouble getting to things.
He will make everything right when he is able to!
Just rember as bad as you feel about this Bill probably feeels as bad too.
Nick :)
 
I have know Bill for several years, and this is not the place to air out your frustrations if you expect Bill to do anything about it, mainly because I don't even know if he or Mike Wheeler are even members on this forum.

As for his work, I have never heard anyone say here that his work is less than great. He has a long waiting list. However, I think it is in his best intereste to communicate to you any delays in his schedule that would keep him from meeting his time commitment to you, whatever that was.

Are they Schick cues, or other customs that you wanted him to fix. You stated that you wanted him to fix the butt end of one of the cues. Were you specific about what and how you wanted it "fixed". Again I would think that if there were a need to change its design, he would have tried to get in touch with you to approve that change. If you were having problems with him, why send him the second cue? I would probably like to have seen the work to know if I would want to send any other work his way in the future.

If they were made by him, and I owned them, I would feel pretty comfortable with any work that he might change, but I would want to know before those changes were done. Did the cue have a "buzz" when you sent it to him. Sounds like that answer may be yes.

I have never had any problem getting in touch with either he or Mike Wheeler when I call them. Sometimes it takes a few days, but they seem to always come through.
 
nick serdula said:
Bill has trouble lately staying on his feet. I know because he told me so over a year ago. If you get up every day planning to do certain work and your health slows you down, you can only try your best to complete your intended work.
Although alot of this is out of Bill's control you have to understand Bill probably intends to do as he has told you and he wants to do the his best and that is not easy for him to do and that is a understatement.
Bill works at a pace that he can tolerate. I am sure he wishes he could do more.
Bill may try your patience. But the old masters move at their own pace. I am sure they do all they can every day that they can.
Keeping this in mind you are lucky to be able to get Bill to do any work.
He just has trouble getting to things.
He will make everything right when he is able to!
Just rember as bad as you feel about this Bill probably feeels as bad too.
Nick :)
Click to expand...

Nick, any time I gave Bill the choise to make the repaire or not!!,and this the last 18 months!!!!!!!!
 
cuenut said:
I have know Bill for several years, and this is not the place to air out your frustrations if you expect Bill to do anything about it, mainly because I don't even know if he or Mike Wheeler are even members on this forum.

As for his work, I have never heard anyone say here that his work is less than great. He has a long waiting list. However, I think it is in his best intereste to communicate to you any delays in his schedule that would keep him from meeting his time commitment to you, whatever that was.

Are they Schick cues, or other customs that you wanted him to fix. You stated that you wanted him to fix the butt end of one of the cues. Were you specific about what and how you wanted it "fixed". Again I would think that if there were a need to change its design, he would have tried to get in touch with you to approve that change. If you were having problems with him, why send him the second cue? I would probably like to have seen the work to know if I would want to send any other work his way in the future.

If they were made by him, and I owned them, I would feel pretty comfortable with any work that he might change, but I would want to know before those changes were done. Did the cue have a "buzz" when you sent it to him. Sounds like that answer may be yes.

I have never had any problem getting in touch with either he or Mike Wheeler when I call them. Sometimes it takes a few days, but they seem to always come through.
Click to expand...

Yes both cues are from Bill Schick.
"frustrations " ? only someone who waits over 18 months for a repair can understand my frustrations, and have the right to campaign against me.

Konstantin
 
i cant blame you for feeling the way you do, however im not at liberty to judge as i only have one side of the story.
 
Ant812 said:
i cant blame you for feeling the way you do, however im not at liberty to judge as i only have one side of the story.
Click to expand...

You are absolutely right, this is only one side from the story.
And I am a nobody

But what would you say if the story is really true? Is this not unbelievable?

A customer waits over 18 month for a repair??? and he can not be sure if he got his cues back.

Konstantin.
 
Sounds like everybody is being a little hard on Konstantin. I happen to agree with him. I also think it of interest to all of us that have cues, that a cuemaker, regardless of whom they are, is unable to do the work he agreed to do for over a year. We are talking repairs, not new cues. If I was going to have a BS cue refinished, I would like to know he is having that much trouble. This is were I would pass it along to my friends so they would not be put in the same position.

While I am sensitive to Bills medical problems, its not the customers reponsibility to wait this long, period. Bill should have adjusted his workload, based on his medical condition, so he can complete what he can do, in a reasonably timely manner. Of course there are always some short delays. 18 months for a repair is completely out of line. The communications, and lack of them, if true, are misleading the customer.

As much as I love Searing cues, I wouldn't give, or expect, Dennis to take 18 months, and counting, to make a repair. And we all know he is slow and meticulous.

Sorry Nick, but that is total baloney. No one is lucky to have someone, anyone, hold their cues for 18 months for a repair and then not keep them completely informed of any problems with the work. Remember, if true, it was done and being sprayed in December?

Konstantin, I hope you get your cues back, and/or some explanation of what happened. Bill is reputable, and I think you will get more than you expect.
 
Many cue makers

have had cues in their shops for year and we alll have heard stories like this and as for Dennis you really shouldn't have mentioned him here.
Nick :)
 
nick serdula said:
have had cues in their shops for year and we alll have heard stories like this and as for Dennis you really shouldn't have mentioned him here.
Nick :)
Click to expand...

That isn't a negative comment on Dennis, you must have misunderstood. He works at his own pace and is meticulous about his work. That is why it is worth waiting for one of his cues. He has always responded well to me.

If it was cuemaker X,Y, or Z, it wouldn't make a difference. If true, the poster has a right to be concerned, and not belittled or told to be patient after doing so for 18 months on a repair. JMHO
 
shick cues

i have known bill schick since he started in the 70's. im an x world caliper pool player in texas. i wouldnt give u 10 cents for any of his cues. maybe everyone thinks hes great but my opinion he cant spell "cue stick". if iwas u i would try to get a real cue maker like gary medlin to fix ur cue. he lives in lake charles,louisiana and u can call him at this number 1-337-540-0670 or 1-337-474-3044 hope that helps you.
 
Mark, I think you have no class what so ever when you dog a Hall of fame cue maker like that without any supporting argument. On top of that, you advertise another no name cue maker that has nothing to do with this post. People like you make me sick!!!!

By the way, if Schick can't spell "cue stick".....you probably need to learn how to spell "caliber"......not caliper. Caliper is an instrument use to measure internal or external dimensions of an object.

I would not give 2 cents of credit for any of your future posts.
 
not sure who Medlin is,but i have to agree Schick's cues leave a little to be desired in the playability category.they are nice looking and he does good looking work,but the two i had both played bad in my opinion.could be just my opinion or just the two cues.who knows.however if this posters side of the story is true i don't see how anyone in their right mind can try to make excuses for Schick.that is a joke.if the guy is that bad off,then he should take money for repairs period.he just shoudln't do them.it is bad business as the poster said.
 
If he has made attemps to contact the guy in various ways with no success then I think he has every right to be worried no matter who the guy is. Your telling me this cue maker can't pick up the phone to call him and let him know something? Something is very funny here. Just what I think. Personally doesn't matter to me really. Just a bad situation for the guy who sent his cue away 18 months ago and has no idea where it is now. :eek: :eek: :eek:
 
Deadon said:
Sounds like everybody is being a little hard on Konstantin. I happen to agree with him. I also think it of interest to all of us that have cues, that a cuemaker, regardless of whom they are, is unable to do the work he agreed to do for over a year. We are talking repairs, not new cues. If I was going to have a BS cue refinished, I would like to know he is having that much trouble. This is were I would pass it along to my friends so they would not be put in the same position.

While I am sensitive to Bills medical problems, its not the customers reponsibility to wait this long, period. Bill should have adjusted his workload, based on his medical condition, so he can complete what he can do, in a reasonably timely manner. Of course there are always some short delays. 18 months for a repair is completely out of line. The communications, and lack of them, if true, are misleading the customer.

As much as I love Searing cues, I wouldn't give, or expect, Dennis to take 18 months, and counting, to make a repair. And we all know he is slow and meticulous.

Sorry Nick, but that is total baloney. No one is lucky to have someone, anyone, hold their cues for 18 months for a repair and then not keep them completely informed of any problems with the work. Remember, if true, it was done and being sprayed in December?

Konstantin, I hope you get your cues back, and/or some explanation of what happened. Bill is reputable, and I think you will get more than you expect.
Click to expand...

Once again Deadon, ou are Dead On. If Konstantin is telling the truth, Mr. Schick should be ashamed of himself for treating his customers in this mannor. First somebody states that he can't stay on his feet, then somebody says he gets his cues done pronto. Go figure. It is a shame when people don't do what they say the are going to do. Is it the money? Who knows! I know I will not buy a Schick until I know Konstantin has been taken care of. I would rather buy a Dufferin first under these circumstances.
Purdman
 
First thanks all for your appreciation.

I will not adjudge Bill Schick in this article. I will find a way to contact Bill Schick, and do what he promises.

Cuenut in which forum is Bill Schick?

And I would like to say: this world has many luck that some day Bill Schick decided to make cues.

The first cue (Bill Schick says) has a worth about 4500 -5000 USD.
I paid much more, why ?I play many cues, but these are incredible
that is the reason why I invest so many time (phone/mails), endurance and nerves.

Konstantin
 
nick serdula said:
have had cues in their shops for year and we alll have heard stories like this and as for Dennis you really shouldn't have mentioned him here.
Nick :)
Click to expand...
Weeee no your isnt the brite bulb, but the koment is knot bad for Dennis. It said he is good.
 
Bill Schick`s reaktion

Today, I catched Bill Schick at phone, his only reaction was to be angry.

-He will not talk to me anymore
-and my cues are one the way

with this words he hung up with me.

Mr. Schick, we are not friends perhaps you forgot, I was a customer of you.
If any word I write isn't true, please tell me. But this reaction is, when I look at your age and which great work you have done to billiardcraft, your behavior is dishonorable.

You said umpteenth, the cues are one the way. I will see if this tim it is true.

Konstantin
 
Flower said:
Today, I catched Bill Schick at phone, his only reaction was to be angry.

-He will not talk to me anymore
-and my cues are one the way

with this words he hung up with me.

Mr. Schick, we are not friends perhaps you forgot, I was a customer of you.
If any word I write isn't true, please tell me. But this reaction is, when I look at your age and which great work you have done to billiardcraft, your behavior is dishonorable.

You said umpteenth, the cues are one the way. I will see if this tim it is true.

Konstantin
Click to expand...

Did he say anything of why he would not contact you back or why it was taking so long? Are your cues fixed or is he just sending them back half done because he is angry? Bad situation for both you guys. I know this will probably turn a few away from buying his work. Just my thoughts.
 
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